RingCentral Meetings: need to test Meetings beforehand (running into firewall issues)

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  • Idea
  • Updated 3 months ago
  • (Edited)
A brief description of the business 
* Software company

A high level description of the product or feature being requested
* We meeting software test, before the presentation.  

A typical use case scenario explaining how your business would use the feature
* 50% of our Web meetings with our large corporate prospects is
not working because of firewall issues. When we use GoToMeeting – We NEVER have
this problem.  Other services have ability
to test, but you don't.  Its presenting a
serious credibility issue and we are losing valuable time for the scheduled
presentation.

 Benefit of such feature
* Above 
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Mitch Musgrove

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Posted 4 years ago

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Mitch Musgrove

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Thanks for the update. This is good news. Would be really helpful if there is a link they could click on to verify/test that the web meeting will work with the "viewers/participants" firewall configuration.  As mentioned, this is going to come up on a regular basis when dealing with viewers/participants in organizations with >5,000 employees. Keep in mind that it is difficult for some users to communicate with internal IT resources to understand what is happening. This is why a link to test is necessary.  
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Frank Napolitano

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Just make a test site already. If you check online people have been asking for this for years with one rep saying it was greenlit for 2016. That's 4 years ago.

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Sam Boduch

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 I agree. Having a "test your system" site would be ideal. Please add.