URL to initiate call.

  • 0
  • 1
  • Question
  • Updated 2 months ago
  • Answered
I was using: 
https://service.ringcentral.com/ringout.asp?cmd=call&username=17274003201&ext=7001 &password=XXXXXXX&to=17274106584 &from=17274106584&clid=7274003201&prompt=1 
(I added space)
To initiate a phone call to my cell and then connect to a customer.

I know get this message:
<html>
<head><title>404 Not Found</title></head>
<body bgcolor="white">
<center><h1>404 Not Found</h1></center>
<hr><center>nginx</center>
</body>
</html>

Photo of Bill Fox

Bill Fox

  • 110 Points 100 badge 2x thumb

Posted 10 months ago

  • 0
  • 1
Photo of Saadet - Community Moderator

Saadet - Community Moderator, Official Rep

  • 66,160 Points 50k badge 2x thumb
Hey Bill, does the information on this thread help you out?
Photo of Bill Fox

Bill Fox

  • 110 Points 100 badge 2x thumb
I am fairly new at this.  Is it still an http://...  call in my URL?
Photo of Bill Fox

Bill Fox

  • 110 Points 100 badge 2x thumb
That is for dialing a number.  I want to use "ringout".
Photo of Jessica - Community Moderator

Jessica - Community Moderator, Official Rep

  • 6,884 Points 5k badge 2x thumb
Hi Bill, 

Please review this KB article for more information on RingOut. 
Photo of Bill Fox

Bill Fox

  • 110 Points 100 badge 2x thumb
Hello Jesica.   rcmobile://call?number=+1XXXXXXXXXX  this is working on my desktop and was working with the RC mobile app on my iPhone.  It is no longer working on the iPhone.  Why?
(Edited)
Photo of Bill Fox

Bill Fox

  • 110 Points 100 badge 2x thumb
I need someone to answer this question
Photo of Jessica - Community Moderator

Jessica - Community Moderator, Official Rep

  • 6,884 Points 5k badge 2x thumb
Hi Bill, 

If it isn't working as intended, please open up a Tech Support ticket so our support team can take a look! 

Open support case online