User Role Based Permissions

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  • Idea
  • Updated 11 months ago
It would be nice to have a feature for the User Role (Manager) to only thee see their group member call logs and analytics reports.

Ability to assign role and permission to call queue groups.
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Mani Neelamegan

  • 70 Points

Posted 11 months ago

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Cecile Glassy, Champion

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This is already available based on what level of Service level account you currently have. Highly tunable for all permissions to view, or edit.
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Saadet, Employee

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Hey Mani, have you looked into leveraging User Groups?