User Settings: Call Flip between devices - from Desktop App, Mobile app, and Deskphone

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Call Flip between devices:  It would be great if a VOIP call can be initiated from the RingCentral Mac Desktop app and then flipped to the RingCentral mobile app on iPhone. 
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ringcentral_user

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  • I wish this was already implemented.

Posted 3 years ago

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Jan Ferguson, Channel Partner, Champion

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Official Response
That functionality is currently available. Here's part of the information from the Knowledge Base article:

Using the Call Flip feature

RingCentral Deskphones:
When you are on a phone call, press the asterisk key (*) and a number corresponding to the device to which it is assigned in the Call Flip list. The call is transferred immediately to that device. For example, if you have the number 1 assigned to your mobile phone, pressing *1 while you are on a call on your RingCentral deskphone, will instantly transfer the call to your mobile phone.

Here's the link to show you the remainder of the article including how to set up Call Flip and how to switch from Deskphone, Desktop app and Mobile app to and from each of those devices.

https://success.ringcentral.com/articles/RC_Knowledge_Article/Calling-Features-How-to-use-Call-Flip-...