Call Flip: Ability to Disable Call Flip on a User Level Instead of Account Wide

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  • Updated 2 years ago
  • (Edited)
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  1. Account type  (U.S., Canada, UK,  AT&T, Telus, BT)
    U.S

  2. A brief description of the business 
    N/A

  3. A high level description of the product or feature being requested
    Some conference systems use the * key for additional options. 

  4. A typical use case scenario explaining how your business would use the feature
    Some of our employees do not use our conferencing line / screen sharing software join.me. Join.me has an option for the Organizer to use specific * key combinations to do specific things:
    http://help.join.me/knowledgebase/articles/149453-mute-chime-organizer-keypad-commands

  5. Benefit of such feature
    Allowing the feature to be controlled on a user level instead of account wide level (turning Call Flp on / off) would allow those of us who use join.me or similar software to disable at our user level and use the key-pad commands of the conference system we are using. The feature to add specific numbers to the Call Flip list is already at the user level so why not add a toggle to enable or disable on the user level?

  6. Include any related case number if applicable:
    05175888
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JH

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Posted 2 years ago

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