using the mobile app with 2 extensions

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I have 3 voice prompts and 2 ext's.  When I'm logged in on ext101 I can see all missed calls and  receive VM's on the app.  The challenge is when calls come to ext 102, I don't see missed calls and the VM gets emailed to me from RC stating I need to  log into ext 102 to listen to it.  Im a small operation and have "super admin" rights, why does one have to log in and out all the time? 
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John Bilski

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Posted 1 month ago

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Hey John! Could you verify which mobile app you're using?