Verify an apple id - Automated Systems not connecting

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We are a coffee shop and would like to verify an Apple ID account for our business iPads running POS. We enter our business phone number, have disabled auto attendance, and ring directly to a cell phone, but the verification call from Apple, does not ever ring thru, show in the call log, etc. Any ideas?
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Posted 8 months ago

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Saadet, Employee

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Hey there,

This could be related to a few things. Have you tested to verify that your main number is working properly in general?