Video Messages in RC App

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  • Updated 9 months ago
I need to be able to send a video message as part of the RC app UI. "Click" and my camera and screen can be recorded. "Send" to send inside RC as part of our one to one and/or Team conversation. 

Complex topics can't be effectively explained in written format. Many times I'm communicating with a person/group who isn't available at that instant to meet with me on a video call. It's more efficient if I can explain what I'm talking about verbally AND share my screen (this would be pointless if I can't share my screen on the desktop app) on my time and send to them to review at a time that works for them. My team is wasting time trying to schedule mini meetings or screen capture with another tool, host, and send to person/group. 

Requested info:
  1. Account type: U.S.
  2. A brief description of the business: SaaS, coaching, training.
  3. A high level description of the product or feature being requested: Video Messaging with screen capture integrated into the RC app UI. 
  4. A typical use case scenario explaining how your business would use the feature. See above.
  5. Benefit of such feature: Successful communication. Efficiency. Similar products offer video messaging.  
  6. Number of Users and/or Digital Lines: 20



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Sarah Warren

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  • feeling hopeful.

Posted 9 months ago

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Ted Jaffe, Official Rep

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HI Sarah,
We don't have functionality yet, but there's an awesome free product out there that does that works well with our product called Loom.  Go to useloom.com to try it out.

Once you record a video/screen message on Loom if you share the link in our app it will generate a video player preview others can watch within the app.

Give it a shot! And hope this helps your team!
Ted
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Sarah Warren

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Hey Ted, 

I just installed loom, thanks so much for the tip! The phrase on their site is just what I'm looking for "Send a Video, Not a Thousand Words." 

Thanks for hearing me and sending a quick fix! I still look forward to when RC has this feature. 

Thank you, 
Sarah