Viewing Statistics on RingCentral's up and down times

  • 0
  • 1
  • Idea
  • Updated 3 years ago
  • Implemented
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: We have archived this topic as it has either reached a resolution has become inactive, or information contained in this thread is no longer accurate. If you have a related question on this subject, please post a new topic

On your website, it would be helpful to view the statstics on when RingCentral has expected and unexpected down times and RingCentral's uptime percentage.

Thank you
Photo of Savannah Mathis

Savannah Mathis

  • 80 Points 75 badge 2x thumb
  • Helpful

Posted 3 years ago

  • 0
  • 1
Photo of Rob Benn-Frenette

Rob Benn-Frenette, Champion

  • 4,860 Points 4k badge 2x thumb
That is already an option -- https://servicestatus.ringcentral.com/
Photo of Savannah Mathis

Savannah Mathis

  • 80 Points 75 badge 2x thumb
I have seen that website- but it does not provide me the information I am talking aobut. I want to see actual numerical statistics that show how reliable RingCentral's service is.
Photo of Mike

Mike, Official Rep

  • 91,622 Points 50k badge 2x thumb
Hi Savannah,  We don't actually post specific up/down time. However I can say with much confidence, we have a very good track record in maintaining a high % of up time.  If it helps your confidence level we have other major telecoms that depend on our services and resell to their customers, such as AT&T, Telus, and Britsh Telecom. 

This conversation is no longer open for comments or replies.