Virtual calling card direct dial from 3rd party phones.

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  • Updated 2 years ago
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One of my cx wants to be able to have a direct dial number to use virtual calling card with ease. 
She wants to be able to simply dial a number then asks for her PIN then she can just go and make an outbound call from it. 
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Jose Santos

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  • Worried about my Customer's request

Posted 2 years ago

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Jan Ferguson, Channel Partner, Champion

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Official Response
Jose,

RingCentral has that functionality, only slightly different from what you are requesting.

Follow these steps to use your RingCentral number as a Virtual Calling Card:

Step 1:
Dial your RingCentral phone number.

Step 2:
If extensions are enabled, this is where you would enter the extension number.

Step 3:
At any time, press star (*).

Step 4:
When prompted, enter your password and then press pound (#).

Step 5:
Press 3 to make an outgoing call.

Step 6:
Dial the number you want to call and press pound (#).

More information regarding virtual calling cards can be found here:
https://success.ringcentral.com/articles/RC_Knowledge_Article/Virtual-Calling-Card