- Account type (U.S., Canada, UK, AT&T, Telus, BT)
- Marketing Consulting Firm - many clients using guest access
- Currently teams with guests look exactly the same as teams without guests.
In the Contacts section, guests are designated with a "barberpole" pattern behind their name. But teams look the same. The only current way to annotate the differences is using a naming taxonomy (ie - ABC Company - General - INTERNAL ONLY or "ABC COMPANY - CLIENT), putting all client access teams in a folder (CLIENT TEAMS) and using team color coding (basically the same as team folder).
This has led to several "near misses" where something was almost posted (or posted and then quickly deleted which doesn't guarantee that the client didn't get an email) that was not for the clients eyes. Nothing unethical about discussing something inside my agency that is not for the client to see - and with over 50 teams going at any one time it is easy to loose track of what window you are posting in
IDEA - Make the header, background or something OBVIOUS in the team thread area. Something as visually obvious as the barberpole pattern in the contacts list.
- While posting
- Prevent posting in a team with external users when the communication was intended for internal use only.