Voice Mail

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  • Updated 11 months ago
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Phones configured as Ring Central extension should not need a pin code to access voice mail for that extension.  (A pin code isn't necessary for an app on a mobile phone).  The benefit is that voice mails can be quickly accessed without having to remember and input 6 digits.
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Geoff Allsopp

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Posted 11 months ago

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11 months ago
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Peter Czarnecki, Employee

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Good morning,

  You are correct that the applications do not need the passcode.  This is based on the assumption that there is a passcode on your phone or computer and the apps do need authentication to log in as well.  Physical phones not having these protections require the pin for the security of the of the messages.
11 months ago
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SANTMYER

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As a manager I do not want anyone walking into my office and picking up my messages.  Neither do MY managers.


11 months ago
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Geoff Allsopp

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But couldn't a pin code be optional.  We have two phones in sales where a number of people can answer.  A pin code is a total nuisance in this situation.
2018-03-22T17:17:38+00:00
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Mike, Official Rep

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We'll leave this an open feature request so others can comment and vote. In the mean-time a possible solution might be to have the voicemails forwarded to an email.  In your email client you could set up a shared email, or forwarding rules. 
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