Voicemail Drop

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  • Idea
  • Updated 3 weeks ago
Voicemail Drop (also known as voicemail automation) is a type of inside technology that is designed to accelerate the process of leaving voicemail messages. - Basically when one of our agents gets a customers voicemail then they can select an option to leave a prerecorded message. This is a highly desired function that should be put into place.
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Krystene Morse

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Posted 1 year ago

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Bala Koppella

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Yes, This is a very neat feature which saves a lot of time and effort for the users. Any update on this ?
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Jeff Grillion

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 Saadet - Community Support, It has now been 6 months and we have quite a bit of people searching for this on their own so there is definitely a demand for it. We are all searching other companies for their service and before we start sharing our findings with competitors I would love to hear you guys have an ETA as there has not been any update in quite a while. I am sure we would prefer to give RC the business for this service vs having to go elsewhere but need to know if its even in the works... 
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Saadet - Community Moderator, Official Rep

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Hi Jeff, I just followed up with our Product Team and this is not on the roadmap at this time.
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Darby McDaniel

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I did not realize this was not a feature.  I make about 500 calls a week and this is not just some whatever we don't think it is important so we are not going to include it because we would not use it attitude.  I will have to cancel.  Unfortunately i bought a really cool toll free number.  I am willing to give it up and move on.  This is a deal breaker for me. 


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Jeff Grillion

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Ring Central is still a great company, I agree this is something they should implement but I have faith in them based on their track record.. they will come around for us!
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Jemi Assefa

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Yes, please make this happen
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Pierre Batbatian

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5th ! this would be an incredible feature. I love Zacks suggesting on being able to partially customize the message and then pressing a button to switch to the pre recording.
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Robert O'very

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Yes, please!
This needs to be added ASAP!!!
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Joey Escoboza

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Joey Escoboza - ESCO Mortgage Adviosrs

I just left the same message as everyone else in the quotes to follow.  I also mentioned that when integrated with Pipedrive,  it would be cool if an automated text message would go out to a prospect if a website form or social media landing page ads form was completed and pushed into the Piperive deal flow as a Lead In.  Here's my message I left for the current conversation: " I'm making a call from my RingCentral account to for example, a prospect, and if they don't answer the phone and their voice mail comes on then I can click on a pre-recorded voice message in my RingCentral account so I don't have to leave a message.  If I'm making a lot of calls to prospects for the same reason, this will save me a lot of time if their voice mail comes on."