Voicemail: If I delete voicemails online, will they deleted on the phone?

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  • Updated 10 months ago
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I have over 120 unread voice mails on my desk phone, they were all listened to on the mobile app, which doesn't sync with the desk phone... If I delete them online, will they be deleted on the phone too AND vice versa? 

Thanks
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Ashlynn Kaplan, Champion

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Posted 4 years ago

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4 years ago
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Mike, Official Rep

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Yes, if you delete the voicemails online, they will be gone on all devices.
(Edited)
10 months ago
Yes, but it would be more helpful if the messages delete on my phone were deleted online (view)  / its ok to be in system.

I usually delete them when I'm away from work on my phone.
2018-05-05T21:50:58+00:00
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Luke, Training Specialist

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When you delete a message on any device it should delete from the account and every other device. When checking your messages away from work, are you using the RingCentral Phone app, or are you calling your RingCentral number and pressing star (*)?
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