Voicemail on mobile app but not on desktop app

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Merged

This conversation has been merged. Please reference the main conversation: Desktop application failing to log text and voicemail messages that do get logged on iphone app

Able to see all voicemails on my mobile app but when I log into the desktop app they are not there.  I am sure it is a setting somewhere but I can not seem to find it.  Any ideas?
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BRELLENTHIN

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Posted 2 years ago

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Danno, Champion

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I've been having the same trouble since updating to 9.4; after numerous calls to CS, and being told to de-install and re-install RC4W, and told to make changes to my router, and then purge my call log and recordings - (all w/no success), they finally said there is a known problem with RC.  I went back and installed previous version so I could conduct business while they fix what they broke.
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