voicemail preview message is horrible!

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  • Updated 11 months ago
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The voicemail preview that is sent to our email is terrible. I provided an example below: 

"Andy Smith effective is about to return the call to Alex from so if you could tell us you can you please call Mark. 202-7240. I have a question about that the policies that your purchased from you guys. I'm calling about the last possible. Okay. We have coming up. It's not you know, I cuss 100 yesterday. Thank you very much bye."

We had Mitel before you guys and their voicemail preview text in the email was so much better, please get this fixed! 

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Senija Paich

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Posted 11 months ago

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Saadet - Community Moderator, Official Rep

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Hi Rayanna, there are many things at play here that RingCentral will not have any influence on such as the caller's accent, speed of speech, and annunciation (to name a few). 
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Senija Paich

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Thank you for your response. Then how come other phone systems that we have had in the past did not have this issue, what software do you use? 

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Hi Rayanna, I can't say why you had a different experience with the other system.

Does this happen for all of your voicemail preview emails? Or have you just noticed it a few times here and there?

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