Voicemail Preview / Voicemail to Text / Speech to Text for only one user?

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One of our users is Hearing Impaired and requires the Voicemail Preview feature (voicemail to text), however not everyone else in the organization needs this feature. I know it's available on the Ultimate Plan, however support is saying that ALL USERS must upgrade to the Ultimate Plan which is $30 more per user/month, even though only ONE USER desperately needs this feature. 

Engineers, this is a feature request for allowing ONE USER to have this feature without everyone in the organization switching to the more expensive Ultimate Plan. Please either allow ONE USER to be on Ultimate, or make the Voicemail Preview feature an add-on which can be added to a single Standard Plan User.
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Arnie Diker

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Posted 2 years ago

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Brandon, Champion

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In the meantime, there are several third party services that you can use.  The way they work is that you cc: their service on the voice mail to email notification and they email the user back a transcription of the voice mail.  Here is one I use as a single user for free: http://nexiwave.com/index.php/site-map/127-voicemail-to-text-transcriber. The free version has some limitation where it will only send one per hour I think.  If the user gets a lot of voice mails they may need something else or a paid version.