- My main 888 # is being called and I'm getting a silent voicemail on extension 1
- RingCentral is setup to call my mobile if someone chooses extension 1 in the phone tree
- My mobile is not getting any calls
- I tested my phone tree and if I select option 1, my mobile does indeed ring.
What could be causing this?
I tried to call ring central for support, but I guess they no longer provide phone support. I sent them an email, but haven't heard anything in 2days. Maybe Ring Central is getting a little big?
Anyway, any help you could provide would be great. I'm getting all these emails all hours of the day.
I get a call to the toll free number, I miss the call on my cell phone, it gets routed to another line, and then it comes back to my cell phone.
However, I'm noticing a lot of voicemails I get on my cell phone are completely blank.
This did not happen until I changed the name of the company over to name that included my name. So for over 4 years with the same 800 number there were very few spam calls. This seems to be new phenomenon for me at least in last 10 months.
Thanks for heads up on AT $T Sure would be nice if ring central was able to do something about these calls. They are getting more and more active.....like 5 a day.
You can just turn off voicemails from midnight to 6am if it really bothers you.
I just delete any spam vm msgs I get.
I love RC service so far
They need to put some better security measures in place, and/or stop charging their international users for forwarding spam calls. I don't care about the calls themselves, I care that I'm being charged international forwarding fees every time I get one and it rings my phone while I'm in Europe.
While it runs up my bill with RC as it would with any provider, I fail to see any advantage for the spammers.
And there is usually a low tone or buzzing, which would make silence detection/shut off difficult.