vvx-311 Volume is too low. Any way to increase outside of the volume button

  • 0
  • 1
  • Question
  • Updated 4 weeks ago
  • In Progress
The handset volume on VVX311 is low and I have trouble hearing even after adjusting the phone volume.  Is there any other way to increase handset volume?
Photo of Michael Sweeney

Michael Sweeney

  • 70 Points
  • like all callers are whispering

Posted 4 weeks ago

  • 0
  • 1
Photo of Cecile Glassy

Cecile Glassy

  • 14,170 Points 10k badge 2x thumb
USA-based acct | 2287 Users | 3800 DID lines | 28 sites | all Polycom VVX500 phone handsets 

2018-06-20 

1. Have you already logged into the Polycom handset interface a web browser with a machine connected on your VLAN or LAN that the phones are on?  

2. What version of firmware is presently on the handset?
(Edited)