Want to transfer/port a phone number, but not the billing number

  • 0
  • 1
  • Question
  • Updated 3 weeks ago
  • Answered
I want to transfer/port a phone number from another internet service.  When I enter the number at the top of the list of phone numbers on my old account, I get an error message saying that that phone number cannot be transferred at this time.  This is fine because I want to transfer one of the non-primary numbers; however I cannot enter that number in the Enter Numbers You Would Like To Transfer field.  

How should I interpret the result of this script?  
Photo of Michael

Michael

  • 70 Points

Posted 4 weeks ago

  • 0
  • 1
Photo of Jessica - Community Moderator

Jessica - Community Moderator, Official Rep

  • 9,242 Points 5k badge 2x thumb
Hey Michael, 

I saw your tech support case regarding this question and it looks like they got you all squared away. Let us know if that's not the case! 
(Edited)