Remove the play announcement in removing the press 1 when answering calls

If you are using a desk phone, this can be set on a per user basis.  Go to your (or the user who wants this) call handling & forwarding setting and select incoming call info.  You will see an option to then this on or off for call queue calls.  I think the only time you cannot disable it is if you are taking queue calls on your mobile or other non-RingCentral device.

Hi Orangetheory Fitness, 

Did Brandon's instructions answer your question?

Thanks for helping out Brandon!!!  :)