Was the "Interrupt Audio" option removed?

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On the "Audio while connecting" setting, there used to be an option to interrupt the audio periodically to play a message. I am trying to use this option to inform our clients to keep holding on the line but I can't seem to find it.

Can you please show me how to access this option or tell me when you will add it back?

This is an image to visualize better the setting I am referring to:

Thank you
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Posted 7 months ago

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Photo of Jan Ferguson

Jan Ferguson, Champion

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No...it hasn't been removed. It is still on my Call Queues.
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Mike, Official Rep

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Here's the step by step instructions if you need to refer to it.  Interrupt Audio