Was University updated on 10/1/19? - All messed up now

  • 0
  • 1
  • Question
  • Updated 1 month ago
  • Answered
  • (Edited)
Looks like university site was updated on 10/1/19.  Previous links, which were sent to users for training, no longer work and go to this new site.  The new site is not helpful.  Adoption link does not work, Training Catalog link does not work, Training resources link does not work.  

What I really need is documentation for RingCentral Desktop but this is nowhere to be found.  
It used to be here: https://success.ringcentral.com/lc/cm... that link now goes to this generic page which is not helpful.

Where can documentation on RingCentral Desktop be found now?
Photo of Paul Pecullan

Paul Pecullan

  • 518 Points 500 badge 2x thumb

Posted 1 month ago

  • 0
  • 1
Photo of Saadet - Community Moderator

Saadet - Community Moderator, Official Rep

  • 67,700 Points 50k badge 2x thumb
Hey Paul! 

Right now we're working on migrating some content to our learning management system. In the meantime you can access some of the guides and videos here :) Hope that helps!
Photo of Paul Pecullan

Paul Pecullan

  • 518 Points 500 badge 2x thumb
Go to that link you sent me and click both the Quick Start Guide and User Guide links.  Neither is for the Glip (RingCentral) desktop app.
Photo of Saadet - Community Moderator

Saadet - Community Moderator, Official Rep

  • 67,700 Points 50k badge 2x thumb
Ack! Sorry about that, Paul. I'm looking into why this is happening. 
Photo of Paul Pecullan

Paul Pecullan

  • 518 Points 500 badge 2x thumb
While I'd like to get these PDF's for the Glip desktop app what I really want is access to the training materials shown in this 3 week old RingCentral webinar.  The webinar describes how to access this, and it used to be available, but none of this great training information is available any more - the links on the university website no longer get there.  

Photo of Saadet - Community Moderator

Saadet - Community Moderator, Official Rep

  • 67,700 Points 50k badge 2x thumb
Hey Paul, I'm going to email you the Guide! This platform doesn't support file attachments :/