We are getting the following error: "The Information could not be saved. Please try again later"

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We are getting the following error: "The Information could not be saved. Please try again later"

Any ideas on what to do?
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MOULIS

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Posted 10 months ago

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Luke, U.S. Tier 1 Support

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Hi Moulis. Could you provide a little more information so I can understand where you are receiving this error? Let me know what you are attempting to do, if you are using a RingCentral app or a website, and provide a screenshot so we can see the context.
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Pi-Yi Mayo

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I am getting this same error message and I get it frequently! doesn't matter what size document I'm faxing I get this message a lot! I went to the ring central web site and launched from there.
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Saadet - Community Support, Official Rep

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Hello Pi-Yi Mayo,

Could you provide a screen shot of this error? Thanks!
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Pi-Yi Mayo

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i cannot send it to you thru this site. i can reply with screen shot thru email only
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Saadet - Community Support, Official Rep

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That's fine. Email me at community.support@ringcentral.com
WELL -WHAT IS THE SOLUTION!!!!  It's been 3 months since this comment.  I just encountered this message while repeatedly attempting to send a time-sensitive document.  How long should we wait for your reply?
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Saadet - Community Support, Official Rep

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I actually didn't hear back from the user during our email exchange. Could you share a screen shot of the error? What browser are you using? What version is it on? Does this happen EVERY TIME or just sometimes? Have you cleared cache & cookies on your browser? The more information you can provide the better.
(Edited)
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Norman Gray

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We can add new IVR menus in IE but not in Chrome, because we are getting the following error:
"The information could not be saved.  Please try again later."  We use Chrome.
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Saadet - Community Support, Official Rep

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Hey Norman,

Sounds like there's something going on with Chrome :/

Have you cleared cache and cookies? Does this happen on more than one computer?