We are having trouble enabling SMS due to a connection issue. Please restart the app and try again.

  • 0
  • 1
  • Question
  • Updated 1 month ago
  • Answered
  • 0
  • 1
Is anyone else seeing this error in Glip?

We are having trouble enabling SMS due to a connection issue. Please restart the app and try again.

The service status site shows normal.


Photo of Brandon

Brandon, Champion

  • 24,738 Points 20k badge 2x thumb

Posted 1 year ago

  • 0
  • 1
1 year ago
Photo of Saadet

Saadet, Employee

  • 68,082 Points 50k badge 2x thumb
Hey Brandon! Our Product Team has informed me that this is a known issue that they're working on. Can you sign out & sign back in? Let me know if that doesn't fix the issue :)
2018-08-02T19:17:32+00:00
Photo of Brandon

Brandon, Champion

  • 24,738 Points 20k badge 2x thumb
Yes, logout and back in corrected it.  Thanks.
2018-08-02T19:18:22+00:00
Photo of Saadet

Saadet, Employee

  • 68,082 Points 50k badge 2x thumb
You're welcome!
1 month ago
Photo of LeeNYC

LeeNYC

  • 74 Points
I've started seeing this message again.  It started happening last week.  Closing and reopening the application appears to clear it. 
  • 0
  • 1

Powered by Get Satisfaction