We do not use Auto Attendent - what software or setups do you use so the operator knows the employees status ?

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How can an attendent quickly see who is at lunch, who is out of office, who is at doctor etc... we have call que set up and need them to be able to glance at a group and see the next available....
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Anne Lavelle

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Posted 2 months ago

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Annie Jane

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Hello Anne.  I would encourage you to have a look at our Bridge Operator Console for Ring Central.  It is in the RingCentral App Gallery.  It will give you full visibility of all of your users before transferring calls.  You can try it out for free.