we have lost the caller ID...it just says call queue

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  • Updated 1 year ago
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how do I fix this?
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Travis Scott

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Posted 1 year ago

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John Stas

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We are experiencing the same issue. Our saved contacts are showing up when they call but any unsaved number is showing up as call queue.
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Brandon, Champion

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Travis and John, check this post: https://community.ringcentral.com/ringcentral/topics/our-business-name-shows-on-inbound-calls-as-wel...

I think you are having the same issue around some new features that were released.