We would like the ability of being able to download sms/text correspondence

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This conversation has been merged. Please reference the main conversation: Need to be able to download and save SMS text conversations.

We are an insurance agency and we document and memorialize all interactions with our clients. Currently, Ringcentral does not provide the ability to download sms/text reports. This would be a huge benefit for us as some of our clients prefer to correspond by text and we cannot document the client file the way it is currently set up.
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Demitri Kokkinis

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Posted 2 years ago

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J.B. Ferguson, Champion

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