What does user rmvd mean?

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Q: On my deskphone I see user rmvd (User Removed) where my name should be. What does this mean? How do I fix this?

A: This simply means that the desk phone is not connected to a Digital Line on your account. Therefore, it cannot pull any information and provision to the RingCentral network. To fix this, simply assign that desk phone to a User. The phone will be under Phones & Numbers -> Unassigned
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Posted 11 months ago

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Tammy Artusa

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I tried this when I get to 4 Numbers...it's grayed out to pick my existing number...how do I fix this?


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Hey Tammy, could you provide me with more details regarding where in the process you're getting stuck? You can share a screen shot and black out any personal info :)
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Tammy Artusa

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Tab 4 Numbers as stated above.    


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Hey Tammy,

Sorry but I still need more information in order to better help you.... Are you referring to Step 4 in the Article or the Confirmation Tab? 

If needed, you can change the phone number associated with your device by going to Phone System -> Phones and Devices -> Click on your Device -> Then select Edit Number.  
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Tammy Artusa

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I don't see a step 4 in the article...If you have an email I can send you a screen shot...wont' let me do it here.


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Hey Tammy, you can email me at community.support@ringcentral.com