When i recieve a fax i cannot forward this fax through email. the send button is not illuminated for me to send?

  • 0
  • 1
  • Question
  • Updated 2 years ago
  • Acknowledged
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: We have archived this topic as it has either reached a resolution has become inactive, or information contained in this thread is no longer accurate. If you have a related question on this subject, please post a new topic.

cannot forwards faxes received to app on iphone
Photo of corey

corey

  • 70 Points

Posted 2 years ago

  • 0
  • 1
Photo of Mike

Mike, Official Rep

  • 91,924 Points 50k badge 2x thumb
You stated "cannot forward this fax through email"   How exactly are you forwarding the fax?  If you are sending them from your email, the first thing to check is that your email address has been added as an approved sender. 

Were you previously able to send this way?  Are you getting any specific error? 

This conversation is no longer open for comments or replies.