When in a RingCentral Meeting, the Participants list is no longer displaying in alphabetical order.

  • 0
  • 1
  • Idea
  • Updated 1 month ago
When in a RingCentral meeting and you select to view the Participants pane, the Participants no longer display in alphabetical order.  This is an issue because we use this list to take notes, call on participants, see who is attending during the meeting, etc.  This started happening about two weeks ago.  Before this time, the participants would display in alphabetical order in the pane.  We need this alphabetical listing back!
Photo of Beth Jensen

Beth Jensen

  • 276 Points 250 badge 2x thumb

Posted 1 month ago

  • 0
  • 1
Photo of Saadet - Community Support

Saadet - Community Support, Official Rep

  • 43,480 Points 20k badge 2x thumb
Hi Beth,

I've flipped this to a Feature Request since you cannot adjust this setting. The latest update sorts based on who is unmuted
Photo of Beth Jensen

Beth Jensen

  • 276 Points 250 badge 2x thumb
Why did this change?  Participants use to be displayed in alphabetical order.
Photo of Saadet - Community Support

Saadet - Community Support, Official Rep

  • 43,480 Points 20k badge 2x thumb
Hi Beth, it was changed so that it would be easier to find people who are not muted. This helps the host know who is speaking and also who needs to be muted because they forgot to, and now they're being disruptive while someone else is presenting. 
Photo of Beth Jensen

Beth Jensen

  • 276 Points 250 badge 2x thumb
Alphabetical order was easy to find people who were speaking or muted as well.  Please make this a high priority request.  Thank you.