This conversation has been merged. Please reference the main conversation: Desktop App: click to dial
When are they going to bring back the feature then enable RingCentral Softphone to be set as the windows default dialer? This is how we initiated call from our CMS program which then also started a timer with a window to type in phone notes. It was obviously available on the old version. I just want an idea of when this will be added. I won't be updating everyone to the new soft phone until it is and I am axiously awaiting. Any information would be helpful. Thank you.