Why does hlep link from RingCentral desktop app take me to Salesforce page?

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  • Updated 4 months ago
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When in RingCentral(Glip) desktop app, going to Help menu and selecting Help F1, opens generic Salesforce site:
https://www.salesforce.com/products/community-cloud/overview/

Version: 18.11.2 (E. 2.0.1)
Build: 483 (rev. 207dd35)

I had to search for Glip support to find this site.
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Joo Kim

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Posted 4 months ago

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Jessica - Community Support, Official Rep

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Hey Joo, 

We're looking into this now. I'll get back to you when I have more info! 
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Jessica - Community Support, Official Rep

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Hi Joo, 

We reached out to our Glip team about this, and they are aware of the issue and working towards a resolution. Sorry for any confusion this has caused!