Presence: Why does presence show people as available after working hours?

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Did I set up something incorrectly, or does presence not use a person's working hours to determine if they are available or not?
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Deb

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Posted 4 years ago

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Kim, Alum

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Deb,  Presence does no see the user's business hours.  There is no ties here.  It only sees if someone is ON the phone or OFF.  

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