Why does the RC app sometimes appears blank within Zendesk?

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  • Updated 10 months ago
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In response to SkyGameZen on TWITTER: https://twitter.com/SkyGameZen/status/950869188721233926@RingCentralCare @RingCentral

Hey guys. Do you know anything about how the RC app sometimes appears blank within Zendesk?
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Posted 10 months ago

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This may or may not have anything to do with Zendesk.  There could be a variety of things that could cause this. 

For this it's probably best to open up a support case so this can be escalated.  Please use the buttons below to open a case.  

Also, it's a good idea to always make sure you are running the latest software releases. In your case notes please be sure to include what OS your computer is running, and versions of RingCentral, Zendesk and any other symptoms or more details of the issue.