Windows 10 and Ring Central Desktop App (BETA)

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Just upgraded to Windows 10 and am unable to get the ring central desktop app to start.  I have tried to uninstall/reinstall, run as admin, run compatibility mode for windows 7 & 8 but no luck.  If anyone has been able to get working please let me know your secret!  Thanks.
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Doan

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Posted 4 years ago

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Danno, Champion

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Yep.  I learned the hard way.  I actually kept notes so I could remember what to do when the next big version comes out, and shared below.

·         From the Control Panel, uninstall the program

·         Via Run Regedit, manually delete RC files in HHKEY/CURRENTUSER/SOFTWARE & HHKEY/LOCALMACHINE/SOFTWARE

·         Search PC, via Explorer, and manually delete RC files associated with this App.

·         Properly reboot PC

·         De-authorize softphone under your extension (via portal)

·         Install new App and treat as a new installation

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Doan

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This is causing big problems in my office and we are looking to possibly switching carriers. RC development team should have been working on win 10 months ago, not when finally released to the public.
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Isobel

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I absolutely agree Doan. Are they even working on an upgrade?! It's very frustrating.
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Brian H.

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Completely agree.

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