with softphone I could scan a page and it automatically put it in the fax. Now it's going to be discontinued

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This conversation has been merged. Please reference the main conversation: Bring back SCAN to fax

with Ring central softphone that is being discontinued, I could open the controller, hit scan a page and it automatically put it in the fax, looks like the windows software makes you scan a page , then save it to the computer and then attach, which is another step I don't like . Am I correct?
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Joe Richards

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Posted 5 years ago

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Mike, Official Rep

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You are correct. 
With the new version you have to perform the following steps.

Scan to Fax
Step 1:Scan document and save to computer.
Step 2:Launch RingCentral for Desktop App.
Step 3:Click FaxOut.
Step 4:Enter the Recipient's fax number.
Step 5:Attach the file to be faxed.
Step 6:Click Send.

The page has a good comparison of all the features.
Legacy Softphone and Ringcentral for Desktop app

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