Would be nice to store multiple voicemail greetings

  • 5
  • 18
  • Idea
  • Updated 2 months ago
Would be nice to store multiple voicemail greetings, so that we don't have to re-record to switch between various message options.
Photo of Mike Shick

Mike Shick

  • 290 Points 250 badge 2x thumb

Posted 3 years ago

  • 5
  • 18
Photo of J.B. Ferguson

J.B. Ferguson, Champion

  • 37,582 Points 20k badge 2x thumb

You can record multiple voicemail greetings and save them on your computer, or in the cloud (i.e., Dropbox, Box, iCloud, etc.) and then simply upload it and save it whenever you want to change it. It's extremely easy to do and it's what I do whenever I need to change it.

It can be recorded on line, as you usually do but then click the button to save it.
Photo of Larry Belt

Larry Belt

  • 202 Points 100 badge 2x thumb
Mike, how much time does this procedure take in its current form, would you say?  Can you give us some step by step instructions?   Obviously, having a box where you could just click you voice mail choice is you were suddenly called out of the office for the rest of the day would be a great solution.   
Photo of Sue Hickman

Sue Hickman

  • 140 Points 100 badge 2x thumb
The download/upload procedure is a pain. We should be able to record multiple greetings at a time and change at the touch of a button. Our old system did that.
Photo of Larry Belt

Larry Belt

  • 202 Points 100 badge 2x thumb
This reply was created from a merged topic originally titled Multiple voicemail message choices..

You should offer the ability for customers to easily choose from several voice mail messages that the have set up.  For example  1) Im on the other line .  Ill call you right back.  2) Im at lunch be back by 130.   3) I'm gone for the rest of the day, I'll call you in the AM.   It would be helpful, if you could make this selection without having to log in to the website.
Photo of Carolyn Melphy

Carolyn Melphy, Employee

  • 244 Points 100 badge 2x thumb
This reply was created from a merged topic originally titled Alternatl Greetings.

My OAH client would love alternate greeting options to allow people to have separate out of office greeting store for future use.  (customizable recording repository)  
Photo of RCUserSince2007


  • 676 Points 500 badge 2x thumb
Found out how to record and simultaneously store multiple custom voicemail greetings, this worked for me... https://www.virtuallabrats.com/blog/2018-unauthorized-ringcentral-guide-instructions-how-to-create-a...
Photo of Matt Slimmer

Matt Slimmer

  • 286 Points 250 badge 2x thumb
This reply was created from a merged topic originally titled Alternate voicemail greeting for different availability states.

It would be awesome if you could implement a feature to allow alternate voicemail messages to be recorded that change with availability/do not disturb settings.  This is a feature we used frequently on our old phone system and without it, voicemail greetings have to be regularly re-recorded. An example of how this feature would work is that a caller would receive a different greeting when DND is turned on versus regular availability. 
Photo of Chris Duquette

Chris Duquette, Champion

  • 16,838 Points 10k badge 2x thumb
yeah would be cool to have something that fluid that can tell what function the phone is in (on a call ((with a greeting))or (on DND((specific message)) )
Photo of Yuri Oda

Yuri Oda

  • 82 Points 75 badge 2x thumb
It would be very helpful for each user to be able to create and save multiple custom greetings and have the ability to easily switch it using the app, in case they are out of the office.