Provide real-time call logs and reporting

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  • Idea
  • Updated 3 years ago
  • Implemented
  • (Edited)
Would like real-time feedback from the Call Log. Would like to be able to set up an email from RingCentral that sends call log data as soon as a call is completed (inbound or outbound). That email would only have the details for one call (as opposed to daily delivery of all call data which we currently have). This data we could easily tie in to a billing or ticketing system. Thanks.
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Jeff Trombly

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Posted 5 years ago

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Mike, Official Rep

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Official Response
Great news everybody!  Our new Live Reports feature is finally here.  It will take us a few weeks to get this pushed out to all customers but you should all have it within a few weeks. 

For a preview of whats included you can visit the following page:  Live Reports Overview