Would like to have the ability to "redial" from the Ring Central App.

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  • Updated 5 months ago
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Currently there is no ability to "redial" a number from the Ring Central App, as the dialed numbers are not recorded.

We only have access to the list of: missed phone calls, and missed calls with voice messages.

There are no records of calls made on the Ring Central App. Which I believe is a big miss when setting up the design of the App.

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Marchesini

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Posted 2 years ago

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Andrew, Champion

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There actually are, but they just aren't real time.  If you go to all calls, they will show up there but sometimes just takes a while. If you are referring to the Desktop app, go to All and right click > refresh >  that will force them to show.
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Marchesini

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Thank you, Andrew. It worked!

(Edited)
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Mike, Official Rep

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Also,  If you are wanting to redial the most recent number, just click the green dial button on the app two times and it will dial the most recent number you called. 
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Rickkee

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It would be helpful to have this information displayed in the RC Desktop app, versus having to come to a forum to find the answer to this much needed feature. 

FEATURE REQUEST: Suggest a button to be added, or a hover pop-up display " To redial last number dialed, double click the call button"
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Saadet - Community Support, Official Rep

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Hi Rickkee, I've forked your comment into its own feature request

Please reference the new conversation here: Redial Button in Desktop Application