Yealink W52P beeping then disconnecting call - issue with firmware

  • 0
  • 1
  • Question
  • Updated 4 years ago
  • (Edited)
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: We have archived this topic as it has either reached a resolution has become inactive, or information contained in this thread is no longer accurate. If you have a related question on this subject, please post a new topic.

Brand new Yealink w52p phones are randomly beeping loudly, then disconnecting the call.

On the screen of the phone it will say "Charging" even though the battery is full.

Have 5 Yealink w52p's each with its own wireless base.

It isn't happening a lot but frequently enough to cause issues.

Photo of Joseph

Joseph

  • 1,020 Points 1k badge 2x thumb

Posted 4 years ago

  • 0
  • 1
Photo of Joseph

Joseph

  • 1,020 Points 1k badge 2x thumb
will do!
Photo of Kim

Kim, Alum

  • 43,864 Points 20k badge 2x thumb
I found out this is a know issue with the Firmware. Please open a webcase and place this ID# in the Description: CNV-14329
(Edited)
Photo of TUBBS

TUBBS

  • 260 Points 250 badge 2x thumb
FWIW, a new set of Yealinks and a few hours worth of Firmware upgrades did not fix ours.

Did it fix yours Joseph?

This conversation is no longer open for comments or replies.