Integration: Zoho CRM

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  • Idea
  • Updated 6 months ago
  • Implemented
  • (Edited)
We need Zoho CRM integration capability. Zoho Support is integrated with Twillio and I suspect Zoho CRM will follow shortly. We have been a Ring Central user for over 5 years but when the Twillio.Zoho CRM integration is ready, we will be switching, if Ring Central does not support a similar solution. This feature is available with Salesforce but I suspect there must be an exclusivity agreement between Salesforce and Ring Central that is is preventing the project. If so, that was a bad decision. Zoho CRM is growing much faster than Salesforce.com and is a lower cost product, with better features and flexibility.
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Randal Gast

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Posted 5 years ago

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Marco S. Casalaina, Alum

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A RingCentral-Zoho integration is indeed in the works - stay tuned for that, we're expecting it in early 2015.
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Jesse Smedley

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Any chance that you guys will build texting into the integration?
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Amanda Crain

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Any update on this Stephanie Martin?
(Edited)
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Saadet - Community Moderator, Official Rep

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Hey Amanda, Stephanie's comment is almost 3 years old. What information are you looking for?
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Amanda Crain

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Hi Saadet, we are using RingCentral and Zoho. I have integrated RingCentral into Zoho and was wondering if there was an update as to whether or not texting will integrate into Zoho as well?
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Saadet - Community Moderator, Official Rep

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Hi Amanda,

I would suggest asking our Developers on their Community since they deal with our Integrations and APIs :) They should have a better idea!
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Jason Spindler

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This feature (integration of SMS into Zoho) is much needed.