Joining the Community is Easy!

Our community is a great place to share and connect with other people that are passionate about the same things you are. Get your questions answered, share your ideas and feedback, get your problems solved, and give back by helping others! It only takes a minute to get started.

Get Started Today

  • Step 1: Sign Up
  • Step 2: Follow Categories

Conversations

Recent Conversations
Conversations 21 - 40 of 3611
Photo of Sampson Leung
Increase sidecar compatibility for VVX500 series phones.
The expansion modules for the VVX series on the back of the phone there are two AUX ports for the sidecars. Currently, the phones can onl...
  • 1 me too
  • 0 replies
  • Idea
Photo of Biersack
Pricing - Crazy!
The pricing structure is unreasonable and executive leadership needs to understand this.  If an extension receives more than 10 calls in ...
  • 1 me too
  • 0 replies
  • Idea
Photo of Jae Wook Kim
latest desktop app crashes during opening
On windows 7 computer, after installing the latest Ring Central Desktop, the application fail to launch. When you double click the icon t...
  • 2 me toos
  • 2 replies
  • Question
  • In Progress
Photo of Maggie Eddy
Cisco 8861 Expansion Module
Please add a THIRD expansion module option for the Cisco 8861. Currently the RingCentral portal will only allow for two expansion modules.
  • 1 me too
  • 0 replies
  • Idea
Photo of Pizza Properties
Too Easy to Delete Numbers
When deleting numbers - not only have a 2 step process, but have them be in a repository in the User Interface so that numbers are not ea...
  • 1 me too
  • 0 replies
  • Idea
Photo of Michael Harrison
Announcements-Only Extensions: Additional Options
Announcements-Only Extensions would be much more useful if they had any or all of these additional options: 1) Option to transfer the ca...
  • 10 me toos
  • 8 replies
  • Idea
  • Not Planned
Photo of DUGGAN
User Role extension that can only have read only access
User Role extension that can only  have read only access 
  • 1 me too
  • 2 replies
  • Idea
Photo of Katelyn
Feature taken away when Adding New Contact in latest update
Good morning! I work for a busy dental office in the US, and we use our Ring Central desktop app to confirm appointments and information ...
  • 1 me too
  • 3 replies
  • Question
  • Acknowledged
Photo of Eric
Configure VLAN settings from admin portal
1. US, new customer deploying a handful of phones in beta environment. 2. Digital marketing 3. Requesting the ability to configur...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Jason Karger
Feature Request - Allow administrator to give permission for users to listen to their phone calls (both auto- and demand-recorded calls)
1.  Account Type:  U.S. 2.  Business:  Small business selling products, delivery and repair services to local cusotmers a their homes an...
  • 1 me too
  • 1 reply
  • Idea
Photo of One Shot I.T.
Turn off call screening for internal callers after-hours
Hello,  I'm a ringcentral partner and I've received the following request from multiple clients: They want to have call-screening on for...
  • 2 me toos
  • 2 replies
  • Idea
Photo of Onpoint Medical Solutions
HUD status details
Call TIME (minutes) on call should be displayed next to the status.  Busy or DND or Customize status TIME (days,hours,minutes) should be ...
  • 2 me toos
  • 1 reply
  • Idea
Photo of KHAKH
Settings RingCentral Office 365 Integration
I added the RingCentral for Office 365 Chrome extension so that I can make calls on the same webpage as my emails. I have a few setting q...
  • 1 me too
  • 1 reply
  • Question
  • In Progress
Photo of Jeff Brent
Any way to manually switch "open" vs "away" phone settings, overriding rules?
Our hours vary.  I know you can manually program holidays and exceptions. But seeing how many things are integrated with the platform.......
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of D. Llorente
Call Recording – Managing Recordings from RingCentral Desktop and Mobile Applications
Below, please review our feature request (in the format requested). We are a residential real estate appraisal and consulting firm based...
  • 27 me toos
  • 11 replies
  • Idea
  • Under Consideration
Photo of PaulG
RC meetings recording audio prompt only works on clients who are dialed in. Can we have clients connected via computer get the same prompt?
RC meetings recording audio prompt only works on clients who are dialed in. Can we have clients connected via computer get the audio prom...
  • 1 me too
  • 0 replies
  • Question
Photo of Anthony Perales
Puerto Rico Calling should be local and not international
Calls being placed to Puerto Rico 787 should be considered as a "local call or free" since it is a Territory of the United States along w...
  • 28 me toos
  • 15 replies
  • Idea
Photo of Chris Duquette
Inbound caller ID blocking
I have a customer who is having an issue in the office where employees are screening the inbound calls and not answering. Short of firing...
  • 1 me too
  • 3 replies
  • Idea
Photo of l.olson
How to turn off Ring Out and Turn on Direct
I am in outgoing calls on my computer app. Recently the app switched on the RingOut feature auto magically. I go in to the setting to dir...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Ashley Hoskin
Feature Request - allow meeting app on IOS to share Microsoft content through a Microsoft app.
It would be great to be able to share any type of screen/app using the meeting app on IOS. In particular I would like to access screen sh...
  • 1 me too
  • 0 replies
  • Idea