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Conversations

Recent Conversations
Conversations 21 - 40 of 3982
Photo of Natalie Carboni
September Feature Release Preview
Our next release of new features and upgrades is scheduled to start mid-August. See below for a preview of what’s new and register for ou...
  • 5 me toos
  • 15 replies
  • Article
Photo of Chris Zimmerman
SMS: Allow all users (not just operator ext) to text messages (SMS) from the Main Number
earlier versions of desktop app have a drop down field that allows you to switch caller ID for text messages (SMS).  in verison 8.0.4 it ...
  • 110 me toos
  • 42 replies
  • Idea
Photo of Aaron West
Abandoned Call Report / View
We have Live Reports and I was wondering if there was a way (whether Live or in the standard reports) to view Abandon Calls quickly (espe...
  • 3 me toos
  • 8 replies
  • Question
  • Answered
Photo of PICKETT
Subscribe option for daily reports sent to my email on Live Reports
Subscribe option for daily reports sent to my email on Live Reports
  • 2 me toos
  • 1 reply
  • Idea
Photo of Eric Almassy
RingCentral Meetings: attendees not required to download app
RingCentral Meetings: screen sharing without participant downloading. I work with attendees on Ring Central Meetings that are NOT tech s...
  • 122 me toos
  • 43 replies
  • Idea
  • Planned
Photo of RWhite
Conference Calling: Customize conference line number
It would make a huge difference for our company if RingCentral allowed its users to customize the number that we use to access the confer...
  • 12 me toos
  • 7 replies
  • Idea
Photo of Glenn Kurtzrock
Suggestion: Store fax confirmations in our account so they can be downloaded/printed
I have a suggestion for a new feature - instead of just sending a fax confirmation via email, also store them on the site in our accounts...
  • 1 me too
  • 0 replies
  • Idea
Photo of Kelsey Charron
After Hours Call Routing - IVR & Groups
Our account was setup so that if a call comes in to our main line after our business hours, it will play a custom message that advises th...
  • 1 me too
  • 5 replies
  • Question
Photo of Benjamin Pina
RingCentral App Running Slow
Has anyone else noticed the RingCentral App moving really slow every so often? It is a little frustrating when my productivity/efficiency...
  • 1 me too
  • 0 replies
  • Question
Photo of Conrad Kelly
Is anyone else having a problem with the HUD showing the incorrect information regarding call state?
This week we have noticed that the desktop softphones are showing the wrong status in the HUD.  We installed the new update (9.1.1.27091)...
  • 6 me toos
  • 18 replies
  • Question
  • Answered
Photo of Stephen Hill
Disable warning that outgoing calls can't be made (too many devices)
Please set up a way to disable the warning if we do not intend to make outgoing calls with the desktop app (only check voicemail and SMS).
  • 1 me too
  • 1 reply
  • Idea
Photo of Joseph Hosler
webinar music
Can you have music on at the beginning of the webinar as people sign in?
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of vic88
Deskphone: User's Name to show up when we dial an extension number.
Can we add this feature to this phone to talk to our directory? When people dial 4 digit extension number on our VVX 410, it does not sho...
  • 36 me toos
  • 11 replies
  • Idea
Photo of Ring Group
Any idea on when the new Yealink W60P phones will be supported on RingCentral?
http://www.yealink.com/products_93.html
  • 6 me toos
  • 8 replies
  • Idea
Photo of Nadine Lajoie
How to fax now? they changed everything and no way to FAX anymore???
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of MileHighWelch
Alert caller the system is ringing another device
New to RC and VoIP in general. Users like the call handling feature to go from Desk to Cell to Home, etc. The problem is with all these...
  • 2 me toos
  • 4 replies
  • Question
Photo of Brian Sherman
Allow for simultaneous ringing in Queue Overflow
Currently call queue members in an overflow queue can only have calls delivered on a rotating or fixed order.  Please enhance this featur...
  • 71 me toos
  • 11 replies
  • Idea
Photo of FuneralDIR
Change main IVR voice for dial by name directory to include pound because the wait time is slow.
We have people often hang up after dialing the name of the person they are trying to reach due to the long wait time after using the dial...
  • 2 me toos
  • 0 replies
  • Idea
Photo of Lee
Call Handling for Call Queues and Extensions
Is there a reason why the Call Handling and Forwarding for an extension cannot be like a Call Queue? We use Custom Answering Rules to cre...
  • 1 me too
  • 2 replies
  • Question
  • In Progress
Photo of Lisa
Please turn ALL call recordings automatically on when creating a new extension, Ring Group, or Call Queue.
Please change the options for recording calls to automatically on upon creating a new extension or Call Queue or Ring Group or any other ...
  • 2 me toos
  • 1 reply
  • Idea