RingCentral Meetings Language Options
I noticed that there are no language options for RingCentral Meetings for Desktop. This would be super helpful for our offices in other c...
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What happens to my ported number if I cancel service
I am signing up for a trial with Ring Central and going to port my existing fax number. But if I am dissatisfied and want to cancel Ring...
Call Queues: Mass Call Queue Updating
US Account - Real Estate Website that has a national real estate agent presence and each call queue represent one agent and a specific ph...
Click to dial number in voicemail transcription/details in RingCentral app
US - Medical Office In the RingCentral app, under voicemail details/transcription, there is not an option to click to dial a number left...
How do I search available Toll-Free or Vanity numbers ?
I asked my sales rep. how to search available numbers for me to purchase. I was told to go to my Admin Portal-->Phone Numbers-->Transfers...
Improve Mettings Security Please
When we use RingCentral Meetings for audio only meetings and set a password no one gets challenged for the password because they are dial...
RC Meeting Presentation Paused - Unable to un pause
Hello We did our 1st 'Big Screen' RC Meeting on Monday however the presenter had a screen share up with a power point on it. It was stuc...
Ring Back Features?
Hello, curious if RC has a feature that allows customers to enter a number for a call back instead of holding. I refer to it has a ring b...
Integration with a custom ERP
Hello, we would like to integrate RingCentral with a custom ERP system. The idea is that when an inbound call is received, we need to ...
Automated call reports for individual lines (team members)
US based account. Under Subscriptions, there is no feature that allows you to pick the User Activity for a specific line/ext or team mem...
Increase visibility of desktop app notifications
I would like the option to increase the visibility of the desktop app notifications. This happens a lot for our users ... they receive a ...
Presence shows 'Busy' instead of 'Do Not Disturb'
When a user sets their presence status to 'Do Not Disturb' in the desktop app, it appears as 'Busy' on the desktop app. When they set the...
For user hours, how do I set multiple ranges in a single 24 hour period?
For example, I have a user who's normal hours are M-F 5am to 2pm, but I need to also turn him on for Friday night into the weekend from 9...
Mobile App: iPhone iOS 10 update
Will the RingCentral iPhone app be updated for ios10? iOS 10 has new features for voip apps like allowing voip calls to be integrated w...
The Complete List of Ways To Reach RingCentral Customer Service
Thank you GETVOIP for the fine review! View Full Review Here
How to forward users calls to more than one phone
We have a user that travels frequently. This user currently is using extension 305 on his desk phone and softphone. However, we have an e...
Unlisted keyboard shortcuts
I'm on a corporate helpdesk, received a call from a user who will inadvertently end inbound calls (that is, calls that have not yet been ...
Speak with a manager
I have had a terrible time with misinformation from multiple agents at Ring Central, getting my business phone ported and being able to e...
Loop back to main menu if no key pressed in Announcement Only message
We ar a RingCentral U.S. customer, with offices in various cities, and provide software support for law offices and small business accoun...
How to disconnect a call when not answered in a specific time
U.S. based I need to be able to disconnect a call when it is not answered in a specific time, let's say 1 minute instead of going to voic...
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