Deskphone: possible to have different number associated with each green light?
I have a Cisco IP Phone, Model SPA525G. There are 5 green lights. Is it possible to have a different phone number associated with each ...
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Feature Request: Calls rolling over to receptionist after direct dial or transfer
It seems that should be an easier way for my Receptionist to know where a call is coming from if it is forwarded to her from a different ...
Google App: Click to Dial
In talking with support staff at RingCentral, I believe I have understood correctly that a Chrome extension that adds Click to Dial suppo...
Was the "Interrupt Audio" option removed?
On the "Audio while connecting" setting, there used to be an option to interrupt the audio periodically to play a message. I am trying to...
Have just updated my Windows and now RC will not work and uninstalled and reinstalled without results.
Have just updated to the newest version of Windows and now my RC will not work. All I get is a white screen. I have sent in two crash r...
Limitation on Incoming Fax Calls?
Should incoming fax lines into RingCentral ever result in a busy signal? How many lines are open for incoming faxes to a particular num...
Wanting a PRIMARY and SECONDARY CUSTOM greeting on main line and user extensions.
It appears the only greeting options are the RING CENTRAL DEFAULT or a CUSTOM greeting that we record. What I would really like is to hav...
Receiving faxes with patient info from a medical center
The past couple of weeks, I've been receiving medical faxes with very personal medical information on them. I've called the medical facil...
Ring Central Desktop app crashes with Plantronics headset
My ring central desktop app crashes every time i enable the Plantronics Hub software. I need to be able to use the Plantronics hub to mon...
How to reduce background noise with Plantronics DA40
I am work in an call center using Plantronics DA40 headsets. I am trying to find out how to reduce some of the background noise. The head...
Auto Outbound Messages for voice mail
Ring central should consider creating the ability to record automated messages for Answering machines encountered. Voice mail Signatures...
Desktop notifications interrupts call.
I recently began using the ring central desktop app for windows. I have noticed that during calls, through my Bluetooth headset, I get i...
BCC option in sending RingCentral Meetings Invitation
Can Send the Invitation to numerous emails at the same time and will appear on the receiver that the email invitation is sent only to them
deleting contacts in reporting
I have been requesting help with this for over a month. I have spoken to multiple Cust Service individuals. I have recreated this on R...
Automatically delete voice messages, voice recordings, and faxes when they are sent to email.
We would like the ability to automatically delete voice messages and faxes when they are sent to email. This would save having to delete...
Setting Custom Hours for users who is in a call group
Hello, I cant believe this is actually how Ring Central would work. Poor program if so... We have a call group set up for 24 hours. We h...
We would like staff to listen to their recordings that come into the queue but we don't want to give them super admin access. Possible?
We would like staff to listen to their recordings that come into the queue, but we don't want to give them super admin access. How can we...
warm transfer button for ringcentral for google
I want to have the ability to do warm transfer on ringcentral for google
Desktop App: allow user to drop out of a 3 way call without disconnecting other callers
Hi, We need to have a way to initiate a conference call and call two or three people, but then be able to drop of the call without it di...
Unassigning A Phone From User
Account Type: Office Problem: We currently have six Polycom IP phones assigned to specific users. Each user also has a direct phone numb...
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