Faxes: Multiple Users need notification of faxes
We have 3 different departments that each have their own fax line being ported in. Each department has several staff members. Preferably,...
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Does anyone know the Business SMS email address?
So I wanted to find out if anyone knows the email address associated with Business SMS. I am not sure if this is available since MMS is n...
How long does it take for custom messages to be active?
In response to AndrewSBall88 on TWITTER: https://twitter.com/AndrewSBall88/sta... how long does it take for custom messages to be used on...
Fax Download to Server upon Arrival
Hi there, I am looking to use/build a way for me to monitor certain extensions of my phone system and download the pdf of a fax that any...
Desktop app disables extension without admin override
It is a problem that employees via the desktop and smartphone apps can override admin settings without a path for admin to reset! For ex...
How to switch Softphone ringer from headset to PC speakers?
The desktop app should have the option to ring PC/laptop speakers even when headset is plugged in. I believe this feature was available...
Back up and working !
The desktop and smartphone apps are both back in business!
Faxing Excel spreadsheets as attachments using Outlook
We've been using RingCentral for quite a few years faxing attachments using Outlook - primarily Word and PDF documents. I'm going to be...
Yealink W52P Cordless Phone Call Park Place/Retrieve
Does the Yealink W52P Cordless phone allow for calls to be placed into a call park? If so, how would one place a call into park and then ...
RingCentral Meetings Language Options
I noticed that there are no language options for RingCentral Meetings for Desktop. This would be super helpful for our offices in other c...
What happens to my ported number if I cancel service
I am signing up for a trial with Ring Central and going to port my existing fax number. But if I am dissatisfied and want to cancel Ring...
Call Queues: Mass Call Queue Updating
US Account - Real Estate Website that has a national real estate agent presence and each call queue represent one agent and a specific ph...
Click to dial number in voicemail transcription/details in RingCentral app
US - Medical Office In the RingCentral app, under voicemail details/transcription, there is not an option to click to dial a number left...
How do I search available Toll-Free or Vanity numbers ?
I asked my sales rep. how to search available numbers for me to purchase. I was told to go to my Admin Portal-->Phone Numbers-->Transfers...
Improve Mettings Security Please
When we use RingCentral Meetings for audio only meetings and set a password no one gets challenged for the password because they are dial...
RC Meeting Presentation Paused - Unable to un pause
Hello We did our 1st 'Big Screen' RC Meeting on Monday however the presenter had a screen share up with a power point on it. It was stuc...
Ring Back Features?
Hello, curious if RC has a feature that allows customers to enter a number for a call back instead of holding. I refer to it has a ring b...
Integration with a custom ERP
Hello, we would like to integrate RingCentral with a custom ERP system. The idea is that when an inbound call is received, we need to ...
Automated call reports for individual lines (team members)
US based account. Under Subscriptions, there is no feature that allows you to pick the User Activity for a specific line/ext or team mem...
Increase visibility of desktop app notifications
I would like the option to increase the visibility of the desktop app notifications. This happens a lot for our users ... they receive a ...
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