Ability to configure the Automatic Call Recording for specific users on a Call Queue
Having the ability to configure the Automatic Call Recording for specific users on a Call Queue would be very helpful for the company. Cu...
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Receiving missed call notifications even if the caller left a message
For the last few months, when I receive a message, I get an email with the message but also an email stating the call was missed. Previo...
enabling the notification light for voicemail on polycom VVX311
how do I enable the notification light for voice mail on my actual phone- polycom VVX311
Ring Central For WIndows 9.2.4 is Crashing
Ring Central for Windows V9.2.4 is crashing. I uninstalled and reinstalled - No Change. I re-downloaded the MSI and uninstalled an re-i...
It would be nice to have RingCentral support dual screens.
Dual Screens support would be ideal. Thank you.
Edit HotKey Functions on apps for Fax account
Account type : [T1_Fax_750] [3503]
A brief description of the business : not discussed
A high level description of the product or featu...
RC Rooms controller looking for old IP address of Mac Mini
We tested our RC Rooms setups a multiple locations more than a month ago. The systems have not been connected since then. We are ready to...
Confused about adding user or phone or ??
Our two person office has been using RingCentral happily for awhile with a modem and two regular phones. But only having the desktop app...
RingCentral Meetings
Is there a way to set up a RingCentral link for meetings that is personalized to a user so that they can send out the same link for any c...
I can't figure out how to program my SPA500S
I got an SPA500S for my SPA514G phone. I selected in RingCentral that I have a sidecar and my phone seemed to update, but I can't figure ...
Desktop App: Fax Cover Page - Show User Fax Number Instead of Company Fax
Fax Number of RingCentral Desktop Fax Cover Page - Show User Fax Number Instead of Company Fax In RingCentral Desktop, all provided cove...
Ignoring Phone Calls
I would like to be able to run a report so that I can see how many times an employee is using the ignore option when a client is calling ...
Folder organizer for incoming fax
Would like to have a capability to create separate folder for incoming faxes .
Call Logs: Does anyone have analysis tools?
Has anyone set up any Excel templates to analyze the phone logs? I am looking for calls accepted, total call length, calls missed - duri...
Enter / add recipient details when sending a fax using online account page
Account type : [T1_Fax_750] [3503]
A brief description of the business : not duscussed
A high level description of the product or featur...
favorites are removed after Softphone update
Everytime there is a soft phone updates the Favorites are gone and we have to recreate them. Please keep Favorites contacts on soft phone...
New Numbers In Switzerland
Currently there are only geographic numbers available in Zurich for Switzerland. Are you able to gain numbers for further cities, specifi...
Can I speak to a U.S. Account Manager or Support Agent?
In response to Joel Paprocki on FACEBOOK: http://www.facebook.com/7911387/posts... there any way to speak to a US account manager?
Did the Google Drive Data Archiver suddenly get a lot better?
It actually looks like it's capturing the majority of the call recordings. I can't be sure if it's 100% yet but I just noticed today it s...
RingCentral for Windows - Open URL on incoming call but not for extensions
The RingCentral for Windows application has a great feature to open a URL that includes the incoming phone number. The issue we have is t...
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