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Conversations

Recent Conversations
Conversations 41 - 60 of 3982
Photo of Catrin
Call Queue: Ability for Admin/Queue manager to log user in/out of queue
It would be helpful to allow an Admin to log an absent user out from a queue if they forgot to log out.
  • 41 me toos
  • 17 replies
  • Idea
Photo of Mike
Mobile App: Add a Warm Transfer button to mobile app.
Please add a "Warm Transfer" button to the mobile app so it works/looks like the Desktop app shown below.  This way you don't have to us...
  • 111 me toos
  • 24 replies
  • Idea
Photo of Katelyn
Feature taken away when Adding New Contact in latest update
Good morning! I work for a busy dental office in the US, and we use our Ring Central desktop app to confirm appointments and information ...
  • 6 me toos
  • 8 replies
  • Question
  • Answered
Photo of Daniel Dolinov
Create tasks from Notes, Links, Files, Events in a Glip Team Room
Account type  (U.S., Canada, UK,  AT&T, Telus, BT) - US A brief description of the business - Online Testing A high level descr...
  • 3 me toos
  • 2 replies
  • Idea
Photo of STORAGE
Call Screening
Would like Call screening to be able to differentiate between internal external calls.
  • 2 me toos
  • 1 reply
  • Idea
Photo of Kim Cruson
Answering the phone
Currently, the caller encounters an automated answering program. We would rather answer the phone live. Is that possible? Also, the phone...
  • 1 me too
  • 6 replies
  • Question
  • Acknowledged
Photo of Elishia
Admin: Turn off notification when admin makes a change
Is it possible to turn off the user notification emails that are automatically sent out whenever the admin makes an adjustment to either ...
  • 7 me toos
  • 6 replies
  • Idea
Photo of Mike Shick
Would be nice to store multiple voicemail greetings
Would be nice to store multiple voicemail greetings, so that we don't have to re-record to switch between various message options.
  • 14 me toos
  • 5 replies
  • Idea
Photo of Peter Hillerberg
Feature request: Show group name in mobile app
When an incoming call that uses a queue is received the ringcentral pc app shows what group the call is targeting however, on the mobile...
  • 1 me too
  • 0 replies
  • Idea
Photo of Richard Callaway
Contacts: share my Personal Contacts with all users
We need a central company wide "Personal Contact List" which auto updates every day as new contacts are added. One way would be to allow ...
  • 134 me toos
  • 47 replies
  • Idea
  • Under Consideration
Photo of Lisa Masters
SORT BY NAME IN PHONE PRESENCE
Sorting by name on phone presence.  Is it possible to sort all of the names that you add into your phones physical presence (including s...
  • 2 me toos
  • 5 replies
  • Idea
Photo of Peter Hillerberg
How can you see what queue a call is coming from?
If a user is a member of multiple call queues how can the user see, before answereing the call what options the caller has selected?
  • 1 me too
  • 0 replies
  • Question
Photo of RheaD
Call Queue: play announcement for SoftPhones and Mobile App
when a queue/ department call is answered using the SoftPhone or Mobile App, it doesnt announce the name of the caller or the department'...
  • 28 me toos
  • 8 replies
  • Idea
Photo of Timothy Weir
Change extensions without closing and re-opening RingCentral desktop and mobile apps
Incoming calls to my company are directed to two groups: Business hours and Non-business hours.  Each group is assigned a unique extensio...
  • 1 me too
  • 1 reply
  • Idea
Photo of Brett Youngberg
Call Queues: pound # to go directly to voicemail
We don't want to have to create a new voicemail only extension to allow customers to leave a voicemail from a department call queue. We w...
  • 24 me toos
  • 13 replies
  • Idea
Photo of Bryan Pickel
Company Caller ID Numbers Missing
We are only seeing a handful of our company numbers listed to select as a default number in the new app, which means the caller ID will b...
  • 2 me toos
  • 4 replies
  • Idea
Photo of ROBINSON
Fax: How to block spam faxes
Everyday I get a number of faxes on my Ring Central phone line.   These are all SPAM. I would like to block any faxes to my mobile phone...
  • 4 me toos
  • 6 replies
  • Question
  • Answered
Photo of Ross Randall Recoter
Ability to Choose Which Call Queue Would have Announcement
To help our Product Team understand your request and assure it gets more consideration, please include the following details in your requ...
  • 1 me too
  • 0 replies
  • Idea
Photo of Talanton_Insurance
Feature Request: Glip / RingCentral App - Align Text Outbound Caller ID to Match RC Phone & Desktop Configuration
Account Type: RingCentral USA Business: Insurance Agency High Level Description: Glip Oubtound Caller ID on Texts to Match RingCentra...
  • 1 me too
  • 0 replies
  • Idea
Photo of Arias
Scheduling meetings Audio option resetting to Both on RingCentral Meetings version 6.3
Product Enhancement Request: We'd like to request that whatever Audio option you've set when Scheduling Meetings be remembered when sched...
  • 1 me too
  • 0 replies
  • Idea