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Conversations

Recent Conversations
Conversations 41 - 60 of 4258
Photo of RheaD
Call Queue: play announcement for SoftPhones and Mobile App
when a queue/ department call is answered using the SoftPhone or Mobile App, it doesnt announce the name of the caller or the department'...
  • 30 me toos
  • 12 replies
  • Idea
Photo of Jamie Moore
Face or Touch ID for App
Would like to see the app login with Face ID or Touch ID on the iOS 12 iPhone XsMax as well as all other iPhones and iPads. I use the app...
  • 3 me toos
  • 3 replies
  • Idea
Photo of Danp
Message "Switch call to this advice" keeps popping up in the desktop app
Account type: US Desktop version: 9.4.3-29474 I started having this issue in the last week. After a call ends, I get a green button in t...
  • 9 me toos
  • 25 replies
  • Question
  • Acknowledged
Photo of Chris Duquette
Notification email removed?
I was checking / changing programming for a customer and i realized there is no longer a place to put the email where the voicemails shou...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of John Connor
SMS Notices in Glip - Option to Disable
Creating an annoying new feature without the ability to disable it is completely absurd. I already get plenty of notifications on my phon...
  • 7 me toos
  • 7 replies
  • Idea
Photo of Chris Duquette
Ringcentral phone and Ringcentral (glip) call handling
i have my extension set to ring my mobile app along with my deskphone. my app will ring, i will try to answer on my cell phone sometimes ...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Randee Bowder
Reports on outbound calls using a blocked number
We track how many calls our reps are making and sometimes they need to block their outbound number when making a call. Do these calls sho...
  • 1 me too
  • 1 reply
  • Question
  • In Progress
Photo of alex d
Speed Dial: Company wide directory for Speed Dial
Our company has several dozen contacts that everyone in the office uses. We don't want to have to WASTE TIME programing each phone with ...
  • 50 me toos
  • 23 replies
  • Idea
  • Under Consideration
Photo of Aaron Panlilio
RC Meetings: Ability to Set Up Profile Picture in Lieu of Generic Icon
I just confirmed with a RC support rep that RC Meetings does not offer the option of uploading a profile. I work for a mid-size US compan...
  • 5 me toos
  • 2 replies
  • Idea
Photo of Timothy King
Add Corporate Directory for Yealink Device
Any reason why the directory feature isn't implemented for the Yealink T46S? I use the T46G with a 3CX system in my main office & it supp...
  • 6 me toos
  • 3 replies
  • Idea
Photo of Nate Bennett
Provide a user with more than 1 desk phone
Is it possible to assign 2 physical desk phones to a single user? I have a user who would like a phone in their home as well as at the of...
  • 2 me toos
  • 3 replies
  • Question
Photo of Beck
Ring all-in-one app
us account 9 user desktop & phone app user this is troubling as it seems that you do not use your own product in the way we do. When Ring...
  • 1 me too
  • 2 replies
  • Idea
Photo of Eddie Forero
Add Pauses and #s in Contact Numbers.
Would like to see the ability to add pauses and #s into pone number for dialing extensions and initiating actions. For example: I want ...
  • 142 me toos
  • 34 replies
  • Idea
  • Implemented
Photo of HootSuite App
Add desktop notification/reminders for Glip tasks
In response to rtayyeb on TWITTER: https://twitter.com/rtayyeb/status/88... plz add a feature where we can get a notification at the time...
  • 7 me toos
  • 2 replies
  • Idea
Photo of JOHNSON
Is it possible to have the login credential for RC for Outlook 365 (plugin) to remain active always
Our customer would like to know if its possible for their login credential on their RC for Outlook 365 to remain active always. Like it w...
  • 2 me toos
  • 0 replies
  • Question
Photo of Robert Stoeber
Google Chrome Extension: not working for me
I was excited to see the announcement about the new Chrome extension that integrates RingCentral directly into Google For Work. More info...
  • 2 me toos
  • 4 replies
  • Question
  • Answered
Photo of Jason McKinney
Support Jabra Suite and Jabra Headsets
Can we please get integration with the Jabra Suite (as a soft phone) so we can support the physical buttons on the headsets for call hang...
  • 63 me toos
  • 36 replies
  • Idea
Photo of Matthew Park
Replace the RC logo on email delivery notices (e.g. VMs, Fax) with our own branded logo.
Allow admins to replace the RC logo on email delivery notices (e.g. VMs, Fax) with our own branding
  • 1 me too
  • 0 replies
  • Idea
Photo of E. M Scott
Control ring order of Desktop App and Mobile App.
Or allow us to customize the order we want our devices to be used in. Why is  user, call handling and forwarding so the "softphone and ...
  • 297 me toos
  • 77 replies
  • Idea
Photo of Steve Tortora
Intercom mic and speaker activates, can hear closed door conversations.
Just inegrated this office with RC, they use the intercom a lot. When they do use it, you are able to hear the conversations because the ...
  • 1 me too
  • 0 replies
  • Question