Joining the Community is Easy!

Our community is a great place to share and connect with other people that are passionate about the same things you are. Get your questions answered, share your ideas and feedback, get your problems solved, and give back by helping others! It only takes a minute to get started.

Get Started Today

  • Step 1: Sign Up
  • Step 2: Follow Categories

Conversations

Recent Conversations
Conversations 41 - 60 of 3611
Photo of Icemanwolf
Add "Call Waiting" as a feature for the Mobile App?
When I'm on a call on the mobile app, I would like to have the ability put the current caller on hold and answer another incoming call, j...
  • 26 me toos
  • 15 replies
  • Idea
  • Planned
Photo of Glenn Kurtzrock
Suggestion: Add a field to the custom fax cover sheet to show total number of pages
This appears to have been suggested in the past with no action taken by tech support.  Please add a field to the custom fax cover sheet w...
  • 1 me too
  • 1 reply
  • Idea
Photo of Receptionist Group
How can I transfer a call directly to voicemail without ringing the recipient?
We have recently install the Polycom RingCentral system and I cannot seem to find any way to transfer a call directly into a recipient's ...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Karim Khalil
Admin: override Password 60 Minute Lockout
Users, in my experience, are bad at password management. I had an experience today that pointed out what I perceive to be a missing featu...
  • 87 me toos
  • 36 replies
  • Idea
Photo of 1111 111
RC Meeting topic
Account type: RC UK We would like to have the ability to edit and save the RC Meeting topic on scheduled meetings, although the meeting ...
  • 2 me toos
  • 0 replies
  • Idea
Photo of amaCPA
desktop application box remains static on the screen
hopefully I'm explaining this clearly. I launch the Ring Central Desktop Communication Hub by clicking on the RC icon in the taskbar noti...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of James Charles
Glip Meme Generator not working
The Glip Meme Generator has not been working for several days now.  When attempting to post a meme an error message appears: "Whoops: Sor...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Mike Famularo
Bring back the old User Interface for the website
Please bring back the old website User Interface Account type  (U.S., Canada, UK,  AT&T, Telus, BT) US A brief description of the busin...
  • 1 me too
  • 0 replies
  • Idea
Photo of DEPARTMENT
How do I get my desk phone to ring and not forward someone to voicemail when they call?
All of the calls that are made to our number are being forwarded to our voicemail, and not even showing up on our screen as missed calls,...
  • 2 me toos
  • 8 replies
  • Question
  • In Progress
Photo of Chris Verdin
ringcentral meetings msi file
I need an msi version of the latest RingCentral Meetings software.  Version 5.1.44325.0822.  Not an EXE.  I need the msi please. 
  • 3 me toos
  • 7 replies
  • Question
  • Answered
Photo of DONNELL
Enhancement Request - for the Call Log, Simple View, I would love to see WHO actually answered the call.
Add who answered the call to the Simple View of the Call Log.  I know it's in Detailed view, but bc we have multiple people in the queue,...
  • 2 me toos
  • 2 replies
  • Idea
Photo of Jordan Sharpe
Call Log: Transfer Information in Detailed View
Currently, when searching the detailed call log for a single extension, it does not show who a call was transferred to. Currently, you ca...
  • 2 me toos
  • 1 reply
  • Idea
Photo of Chris Zimmerman
SMS: Allow all users (not just operator ext) to text messages (SMS) from the Main Number
earlier versions of desktop app have a drop down field that allows you to switch caller ID for text messages (SMS).  in verison 8.0.4 it ...
  • 95 me toos
  • 37 replies
  • Idea
Photo of Eva Tutic
I am no longer able to upload Apple files to Glip? ie. numbers, pages, photos etc.
  • 1 me too
  • 1 reply
  • Question
  • Acknowledged
Photo of Judy Gomez
When I print the Service Statement, the left side of the page is always cut off. How can I print it?
When I print the Service Statement, the left side of the page is always cut off. It shows perfectly on the screen, but not when I print it.
  • 1 me too
  • 3 replies
  • Question
Photo of Eva Tutic
Online desktop version of Glip not synching with desktop
I have been having the same issue and cannot resolve.  Please tell me there is a fix?  When I have team members use glip (online version)...
  • 1 me too
  • 4 replies
  • Question
  • Acknowledged
Photo of Saadet - Community Support
How do I Turn off the “Press 1 Before Connecting” Prompt?
Via the Webportal 1)      Log into your extension via the webportal 2)      Go to Settings 3)      Expand Call Handling & Forwardi...
  • 3 me toos
  • 4 replies
  • Question
  • Answered
Photo of Erik Eckert
Ninja RMM Push Deployment/Silent Install
Trying to use or RMM Tool which is Ninja RMM to push Deployment/Silent Install.  Just need the switches and so on to do so for silent ins...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Thad
Automatic Failover to External Number When ISP Goes Down
This should be a standard feature of any IP-based phone provider.  If internet connection goes down and primary phone can't be reached, a...
  • 2 me toos
  • 5 replies
  • Idea
Photo of Rick Cruz
Template: Set Outbound Caller ID to be the User's Direct Dial Number
In an effort to reduce the call volume hitting our receptionist desks, we are encouraging our users to begin publishing their DID numbers...
  • 29 me toos
  • 21 replies
  • Idea