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Conversations

Recent Conversations
Conversations 121 - 140 of 3611
Photo of Krystene Morse
Call log is missing
When I am in my user account I can view my call log just fine, however, when I go into the Admin Portal the call log is now missing when ...
  • 2 me toos
  • 2 replies
  • Question
  • Answered
Photo of Raquel Beeson
Do the company hours override the user hours set?
I am wondering if the Company hours we have set  (i.e. 7:30 AM-6 PM EST) Override the User hours? For example, we have a we have someon...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Marina Stambaugh
Have the option to disable SMS in Glip
In the latest release of Glip any SMS that comes into a RingCentral user's number will also display in their Glip. It would be great to h...
  • 3 me toos
  • 1 reply
  • Idea
Photo of Chris Duquette
Caller ID for secondary numbers?
i have a customer who has multiple offices under their RC account. I have advanced call rules set to send the 2nd,3rd,4th office main num...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Sales Line
SMS Backup/ Redundancy
I use the SMS feature more than anything else with RingCentral and many texts are very critical to keep/save.  For some reason, the softp...
  • 1 me too
  • 1 reply
  • Idea
Photo of Matthew
Salesforce Call Recording URL for main number, Access permission/Improvement to flow
UK, Recruitment We use the Salesforce integration that logs calls as tasks with a URL to the call recording. As the recording is against...
  • 1 me too
  • 0 replies
  • Idea
Photo of Stonebraker
Mobile App: click or tap to dial on mobile app
1. U.S. 2. We are a medical call center. We monitor patients vital signs remotely. When a patient alerts, and we have many, we contac...
  • 1 me too
  • 3 replies
  • Idea
Photo of Cheryl Pelletier
Fax Cover Page: change number on the cover sheet
Place for a Fax Number on the cover sheet - before these last 2 updates you could put a fax number on the cover sheet - I fax from my ext...
  • 15 me toos
  • 10 replies
  • Idea
Photo of ericnixmd
Outlook Integration Ringtone
RingCentral needs an option in the Outlook Integration plugin/app to change the ringtone.  I was able to do so with the RingCentral app (...
  • 1 me too
  • 1 reply
  • Idea
Photo of Alex Navarro
Glip & Windows Server 2008 R2 TS Environment
Hello Everyone,  I am wondering if anyone has installed Glip on a Windows 2008 TS environment. I saw a post regarding the desktop app bu...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Raquel Beeson
Active Call Log, View & Pick Up Incoming Calls View
It would be great if we could do the following: Have a HUD-like view for all incoming calls. This would include a list of incoming #, Na...
  • 1 me too
  • 0 replies
  • Idea
Photo of James Veal
IDEA: Provide way to change background image for each RC Meeting Room
There should be a way to set individual pictures on each RC Meeting Room 
  • 5 me toos
  • 1 reply
  • Idea
Photo of Hemant Mehta
Feature Request_Disable extensions Input While a audio file is being played (IVR)
Subject: Feature Request_Disable extensions Input While a audio file is being played (IVR) Description:  HI Team,  Is there a way we c...
  • 1 me too
  • 1 reply
  • Idea
Photo of Josh Youngblood
Ability to set archiver options for all extensions as a RC administrator
Currently in the Tools -> Archiver feature, as an administrator I can only set archiver settings company-wide for Call Recordings.  For i...
  • 6 me toos
  • 2 replies
  • Idea
Photo of Joe Sortino
adding "do not call" numbers to ringcentral
ability to add "do not call" phone numbers to the account that would prevent users from dialing that specific number(s)
  • 2 me toos
  • 2 replies
  • Idea
Photo of Stephen Donalson
Suggestion for service. Restricting outgoing calls with a PIN.
Account type  (U.S.) Rehabilitation facility We have a desktop phone in a place where we need to restrict outgoing calls  but, incomi...
  • 4 me toos
  • 2 replies
  • Idea
Photo of Craig Lohman
Ability to start RingCentral Meeting from RingCentral Phone App
Wondering why the RingCentral Phone application does not allow the ability to start a meeting with an internal RingCentral user directly ...
  • 1 me too
  • 0 replies
  • Idea
Photo of Elaine Joan Florendo
Auto Dialer: Option to have auto dialer capability
Customer wanted to have an Auto dial-er for their account.
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Jennie Fager
Where to View Text Messages when Logged in Online
I am logged into my account online & I can't find text messages anywhere. I have both sent & received text messages via RingCentral. I se...
  • 1 me too
  • 2 replies
  • Question
  • Acknowledged
Photo of DanielB
Customized Company and User Hours
It would be nice if we can have the feature wherein, we can customized the Company hours. Instead of having 15 minutes increment only. We...
  • 4 me toos
  • 4 replies
  • Idea