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Conversations

Conversations 1 - 20 of 74
Photo of SMITH
Is anyone else getting a ton of phone calls where you can't hear anyone?
Is anyone else getting a ton of phone calls where you can't hear anyone? I get about 5 calls a day like this. Is this a sales call? Or is...
  • 2 me toos
  • 3 replies
  • Question
Photo of Usha Vargas
RingCentral Meeting Recording
I have a customer who recorded a RingCentral Meeting and is stating that the resulting M4A audio file has sound but the M3U playback and ...
  • 1 me too
  • 0 replies
  • Question
Photo of Justin Guimond
iPhone vs Android mobile-primary user -- opinions? differences?
Care to weigh-in on the iPhone iOS versus Android functionality, limitations, ease-of-use, and so on regarding both platforms? Is the iO...
  • 1 me too
  • 0 replies
  • Question
Photo of Gaurav Jain
Billing issue
Dear,Ring CentralThis is in reference to the advance rental paid from 27/10/2018 To 31/10/2018.I was surprised to find that you have char...
  • 1 me too
  • 1 reply
  • Question
Photo of Ken Loomis
Polycom Side Car Setup
Is there a way to add EMPTY place holders in the HUD so I can get information to appear on different pages on the Polycom side car?
  • 1 me too
  • 1 reply
  • Question
Photo of Nate Bennett
Provide a user with more than 1 desk phone
Is it possible to assign 2 physical desk phones to a single user? I have a user who would like a phone in their home as well as at the of...
  • 2 me toos
  • 3 replies
  • Question
Photo of JOHNSON
Is it possible to have the login credential for RC for Outlook 365 (plugin) to remain active always
Our customer would like to know if its possible for their login credential on their RC for Outlook 365 to remain active always. Like it w...
  • 2 me toos
  • 0 replies
  • Question
Photo of Ryan 13
Recommendations for Custom Hold Music
Hi, We are looking for custom hold music options. Does anyone have any recommendations for companies they have used or are currently usi...
  • 1 me too
  • 0 replies
  • Question
Photo of dfeuerst
Continuously Increasing Storage / Memory Consumption On IOS Devices
I'm not sure which recent release triggered this behavior, but it is very annoying.  This didn't occur before July of 2018 (give or take ...
  • 2 me toos
  • 1 reply
  • Question
Photo of Dale Lathrop
Getting "Network connection is lost" in Ring Central for Google. Can't get out of Offline Mode.
I am a US based account using the RingCentral for Google extension in Chrome and recently it started into a "Network connection is lost" ...
  • 1 me too
  • 2 replies
  • Question
Photo of Nebula Support
I'm trying to build a "Ring Group" that will ring every phone in our facility at the same time (40 phones)
  • 1 me too
  • 4 replies
  • Question
Photo of Jason Spindler
Why is "Calling Not Available" when I access RingCentral through web.
Why is my phone when logged in to RingCentral through the most recent version of Chrome, indicating that calling is not available?  See b...
  • 1 me too
  • 1 reply
  • Question
Photo of Robert Stoeber
Quality of Service for Ubiquiti EdgeRouter devices
Does anyone have a configuration file they can post for the proper QoS settings on a Ubiquiti EdgeRouter? I personally have the EdgeRoute...
  • 1 me too
  • 1 reply
  • Question
Photo of Sun Sun
is it possible for rc phones to send outbound dtmf signals ?
  • 1 me too
  • 1 reply
  • Question
Photo of Amy Price
Naming Direct Numbers into a Group
We have multiple Direct (partner) Phone Numbers routing into a Group.  If a consumer calls our partner's support phone number,  the call ...
  • 1 me too
  • 1 reply
  • Question
Photo of Patrick Vansciver
My ring central VOIP phone we received won't get past startup menu
My ring central VOIP phone we received plugged in attached to cat 5 cable with internet keeps displaying getting update and restarts neve...
  • 1 me too
  • 3 replies
  • Question
Photo of John_thephoneguy
presence button tied to a specific button location
I would like to have the ability to put a presence button on a specific button on a Polycom VVX411. I want to be able to put a user on b...
  • 2 me toos
  • 3 replies
  • Question
Photo of Andan
Bose QC35 crackly, popping audio on Windows
As a team we are in love with the Bose QC-35 (v1 and v2) headphones w/ mic, connected via Bluetooth, for their active noise-cancelling pr...
  • 4 me toos
  • 8 replies
  • Question
Photo of Assured Accounting
Changes made with no authorization
I have been with ring central since 2011.  Two month ago some one, not sure how, accessed my account, added a new number and made robo ca...
  • 1 me too
  • 4 replies
  • Question
Photo of Hamman
Always receive internal calls even After Hours
New to RC for a couple days now. I noticed today that I missed calls from my supervisor using internal RC system because it was before w...
  • 1 me too
  • 3 replies
  • Question