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Conversations

Conversations 1 - 20 of 1767
Photo of Ross Randall Recoter
To have new extensions default to have their automatic call recording turned on
To help our Product Team understand your request and assure it gets more consideration, please include the following details in your requ...
  • 1 me too
  • 0 replies
  • Idea
Photo of Tony Orton
Show Name (first and last) AND!! Company info when customer calls in on desktop app
I have 1000+ contacts in my outlook system. A lot of my contacts have the same first and last name. When I want to call them or when they...
  • 1 me too
  • 1 reply
  • Idea
Photo of Brad - CompuSave
Send & Receive SMS with Call Queue Group Direct Number
We are using the Office Premium plan in Canada.  We sell office products as well as provide computer technical support and more and more ...
  • 16 me toos
  • 3 replies
  • Idea
Photo of Cecile Glassy
Service Web - add six digit numerical field for Employee ID#
USA-based acct | 2287 Users | 3800 DID lines | 28 sites | all Polycom VVX500 phone handsets 2018-08-15 We have thousands of users and are...
  • 2 me toos
  • 0 replies
  • Idea
Photo of Rick Cruz
Template: Set Outbound Caller ID to be the User's Direct Dial Number
In an effort to reduce the call volume hitting our receptionist desks, we are encouraging our users to begin publishing their DID numbers...
  • 35 me toos
  • 28 replies
  • Idea
Photo of Rob Anglin
Promotion to Conference: need option to turn off audio prompts
We are a US-based investment firm that very recently migrated to RingCentral from an on-premise PBX. Our executives' calls are handled by...
  • 4 me toos
  • 3 replies
  • Idea
Photo of E. M Scott
Control ring order of Desktop App and Mobile App.
Or allow us to customize the order we want our devices to be used in. Why is  user, call handling and forwarding so the "softphone and ...
  • 265 me toos
  • 67 replies
  • Idea
Photo of Jonathan Lodato
ScreenSplitting for ipad app
So I am using my ipad pro because its convient and easy to carry around to work anywhere. The mobile app works fine and my CRM system is ...
  • 1 me too
  • 0 replies
  • Idea
Photo of Natasha Parker
Glip Question: Add/Save Contact within Glip?
When receiving a SMS text in Glip from an external contact, is there then a way to then create or name a contact in Glip so it shows the ...
  • 8 me toos
  • 3 replies
  • Idea
Photo of Mike
Separate Call Volume Control Needed
Account: U.S., Sales/customer service office. I'm on a computer using Windows 10 Pro using the RingCental Desktop app.  There needs to be...
  • 1 me too
  • 1 reply
  • Idea
Photo of Bryan Pickel
Allow Webinar host to unmute attendees
US Account We host training via webinars and need the capability to unmute attendees to allow forinteraction during the training. The num...
  • 1 me too
  • 3 replies
  • Idea
  • Planned
Photo of ADOLPHSON
Phone Meeting App share screen
In the phone meeting app, I would like the ability for screen share and transfer of control. I have a lot of non computer or phone savy ...
  • 1 me too
  • 0 replies
  • Idea
Photo of jake devore
Ability to select which groups from Google Contacts
Android phones allows you to choose which groups to show in your contacts.  This is EXTREMELY helpful as every email, sms, message, etc. ...
  • 1 me too
  • 1 reply
  • Idea
Photo of Richard Callaway
Contacts: share my Personal Contacts with all users
We need a central company wide "Personal Contact List" which auto updates every day as new contacts are added. One way would be to allow ...
  • 129 me toos
  • 46 replies
  • Idea
  • Under Consideration
Photo of Carlo C
Ability to limit outbound calling function of a user via the RC phone app without breaking unconditional forwarding rules
Posting on behalf of client:We need to have the ability to limit outbound calling of the RC desktop app via roles or some other function....
  • 2 me toos
  • 1 reply
  • Idea
Photo of DanR
Enhancement: Fixed Email Thread Grouping for SMS Notifications by Email
Summary: In the SMS notifications by email; the current format for the automatically generated email subject lines is surprisingly proble...
  • 6 me toos
  • 2 replies
  • Idea
Photo of Timm
Customizable toolbar
Account type: U.S.A brief description of the business: Non-ProfitA high level description of the product or feature being requested:The p...
  • 1 me too
  • 0 replies
  • Idea
Photo of Ronnie Jackson
SMS: Add ability to send international SMS (text) messages.
Our company is based in the US, but it we have users that call and text clients and colleagues internationally on a regular basis. Howev...
  • 21 me toos
  • 4 replies
  • Idea
  • Planned
Photo of Lindsay Gardina
Conference calls: hear beep when others join should be default
The default setting should be to have the sound turned ON when others join the conference call, instead of having to press *#8 four times...
  • 4 me toos
  • 1 reply
  • Idea
Photo of Daniel Bryan
Make Default Voicemail to Wav instead of MP3
To help our Product Team understand your request and assure it gets more consideration, please include the following details in your requ...
  • 1 me too
  • 0 replies
  • Idea