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Conversations

Conversations 1 - 20 of 2082
Photo of Zarios Hair Salon
Block or Text 5 Digit Numbers
I'd like to be able to block these type of numbers. We receive 1-2 SPAM messages a week from 5 digit numbers.Note: This conversation was ...
  • 23 me toos
  • 20 replies
  • Idea
Photo of Thomas Saccenti CENTRAL DISPATCH
Call que and group greeting customization
When users call into a group they are met with a default message " please hold while we connect you ..." in the generic female ring centr...
  • 1 me too
  • 2 replies
  • Idea
Photo of Andrew Massey
Read Receipts for Glip
I have had several of my coworkers show interest in having read receipts as a feature with Glip. It would make internal communication muc...
  • 7 me toos
  • 6 replies
  • Idea
Photo of Wes
User Settings: Disable call waiting while on a call.
Use a "Currently on another Call" greeting message while on another call or have the capability to disable Call waiting. An options that...
  • 51 me toos
  • 17 replies
  • Idea
  • Under Consideration
Photo of Ruslan Allahverdi
Set timer for notification messages to be changed.
We have a phone line with a pre-recorded message. Once in a while we have to change the message after hours and it would be easier for us...
  • 1 me too
  • 1 reply
  • Idea
Photo of Brooke Sines
SMS / Text Auto Responder
Hello! An Auto Text Responder would be a huge benefit to Ring Central. I'm a US customer and am a Realtor. There are auto Text responses ...
  • 162 me toos
  • 61 replies
  • Idea
  • Under Consideration
Photo of Icemanwolf
Add "Call Waiting" as a feature for the Mobile App?
When I'm on a call on the mobile app, I would like to have the ability put the current caller on hold and answer another incoming call, j...
  • 28 me toos
  • 18 replies
  • Idea
  • Planned
Photo of Luther Yeates
Automatic call recording - Allow mute in auto call recording
Referring to RingCentral guidance this feature currently doesn't work. I can turn off call recording, but can't start the recording again...
  • 2 me toos
  • 4 replies
  • Idea
  • Planned
Photo of Lisa
Please turn ALL call recordings automatically on when creating a new extension, Ring Group, or Call Queue.
Please change the options for recording calls to automatically on upon creating a new extension or Call Queue or Ring Group or any other ...
  • 4 me toos
  • 2 replies
  • Idea
Photo of Chris Roberson
Call Recording Announcement for External Callers Only
Due to the nature of my organization, we are required to announce to all incoming callers that their calls are being recorded. However, w...
  • 15 me toos
  • 3 replies
  • Idea
Photo of Patrick Baird
Desktop App: Ability to use a screen reader to read the keys on the softphone
U.S. Account Business: a University  There are users that are legally blind and use a screen reader to help them through their workflow....
  • 7 me toos
  • 3 replies
  • Idea
  • Planned
Photo of Talanton_Insurance
Feature Request: Glip / RingCentral App - Align Outbound Caller ID to Match RC Phone & Desktop Configuration
Account Type: RingCentral USA Business: Insurance Agency High Level Description: Glip Oubtound Caller ID on Texts to Match RingCentra...
  • 4 me toos
  • 4 replies
  • Idea
Photo of KRONE
Make "Custom Fax Cover Page" available to all users
The administrator should be able to add a custom fax template cover page for all users to access.  Users should not have to upload the cu...
  • 5 me toos
  • 3 replies
  • Idea
Photo of Justin Polburn
*** Audio Library and Batch Audio Updates ***
1) Create an "Audio Library" where admins can upload, organize, and name their custom audio files2) Implement a way to select users and h...
  • 2 me toos
  • 1 reply
  • Idea
Photo of Robert Toland
Hyperlink for Ring Central Meeting outlook reminder
I have a user that would like to have the Hyperlink that shows up in Outlook to be shorter. Allowing for the Conference Room to be identi...
  • 1 me too
  • 0 replies
  • Idea
Photo of vic88
Deskphone: User's Name to show up when we dial an extension number.
Can we add this feature to this phone to talk to our directory? When people dial 4 digit extension number on our VVX 410, it does not sho...
  • 38 me toos
  • 13 replies
  • Idea
  • Planned
Photo of James Passarella
Emergency Paging Announcement
We currently have a paging system in our company but would like to have the ability to broadcast an emergency announcement in case they n...
  • 4 me toos
  • 3 replies
  • Idea
Photo of [none]
Need an On Hold Reminder for Desktop App
US/CAN - Call Center - When I put a caller on hold I have sometimes forgotten they were on hold because I get distracted with other tasks...
  • 4 me toos
  • 2 replies
  • Idea
Photo of E. M Scott
Control ring order of Desktop App and Mobile App.
Or allow us to customize the order we want our devices to be used in. Why is  user, call handling and forwarding so the "softphone and ...
  • 318 me toos
  • 83 replies
  • Idea
Photo of Scott McClannahan
Ability to Respond to Group Messages from Outside Numbers
It appears that there is a known bug in group texting now that the MMS feature has been deployed.  I opened a support ticket - I think ti...
  • 14 me toos
  • 37 replies
  • Idea
  • Under Consideration