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Conversations

Conversations 1 - 20 of 1820
Photo of Matt Auker
How do we add a billing user or technical user with out adding them as a RC user on our account?
  • 1 me too
  • 3 replies
  • Question
  • In Progress
Photo of Joe
RingCentral Rooms and sharing using HDMI
According to the feature list and getting started/user guide, RingCentral Rooms supports sharing over HDMI. However, in none of the docum...
  • 1 me too
  • 11 replies
  • Question
  • Answered
Photo of Laura Smoke
What happened to RingCentral? I can't find anything telephone related.
I logged into RingCentral and all of the telephone related settings have disappeared.  Is there an FAQ for accessing voice messages, faxe...
  • 1 me too
  • 1 reply
  • Question
  • In Progress
Photo of Malky Goldberg
How do I connect my headset to Glip?
I don't see anywhere on the Glip app somewhere to connect my headset as the sound and microphone option as I have on my Phone app. Any a...
  • 1 me too
  • 1 reply
  • Question
  • In Progress
Photo of Debbie Miyahara
Glip created a new profile for me when I set up the desktop app. How do I go back to being me? :)
I set up Glip on my phone and from the web on my desktop. Created a profile ... uploaded a picture ... tested it, set up a group. Then to...
  • 1 me too
  • 0 replies
  • Question
Photo of Bryan G
Cisco SPA303 phones dropping registration after migrating from Office@Hand to Ringcentral
Hi community, I'm hoping I can get somewhere here as I've been unable to work through this with tier 1 & 2 support. My company migrated f...
  • 1 me too
  • 1 reply
  • Question
  • In Progress
Photo of william.rush
We have too many incoming calls and need help managing better
Call volume is up and that is good but we miss many calls.  We are in US. How can RC be designed better so some calls are directed to ans...
  • 1 me too
  • 5 replies
  • Question
  • In Progress
Photo of HARE
RCFax with our Xerox Workcentres
We have multiple Xerox Copiers that have the ability to fax to a fax server (internet fax)  But I have no idea how to set that up through...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of ARAKELIAN
Transferring Calls from Call Queue
Whenever an extension answers a call originating from a call queue and then transfers it to another extension, it rings the extension use...
  • 2 me toos
  • 2 replies
  • Question
  • Acknowledged
Photo of Dave Ptasienski
Users in India
I need to add a user in India; when will India be supported by RingCentral?
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of John Walker
Mobile App Transferring Issues
Whenever a user transfers a call on their Mobile App to another extension, it rings that user's mobile phone back after they transfer it....
  • 4 me toos
  • 7 replies
  • Question
  • Acknowledged
Photo of Jin
Same email when adding an extension
Account Type: U.S. I noticed that on the new version of Ringcentral Web Service, the feature in which we can add extensions with the sam...
  • 1 me too
  • 3 replies
  • Question
Photo of Moving
someone is using our number and calling our customers
I have had 2 calls this morning from previous customers of our moving company. The both said that someone from our number called them; on...
  • 1 me too
  • 6 replies
  • Question
  • Answered
Photo of Chris Duquette
Cisco SPA 508g won't show message indicator on phone
Upon logging into my extension online I noticed I had 20 messages, my phone showed no indication I had messages. 
  • 1 me too
  • 1 reply
  • Question
  • In Progress
Photo of Carolina Ballestas
Faxes: downloading as TIFF File instead of PDF
Hi, I received two faxes.  Logged into my RingCentral account to view the fax.  When I click on the icon to open the fax, it does not ope...
  • 8 me toos
  • 6 replies
  • Question
  • Answered
Photo of Dave Markert
Need to set outgoing text caller ID to non-Super Admin Account
I am trying to make the outgoing txt number our main # for my employees but in order to do that they have to have super admin rights, whi...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Shonee Lesh
I can receive calls but cannot call out
When I dial a number I get a window with 3 fields. Phone number I'm calling.  My location which says custom number as the only option and...
  • 1 me too
  • 8 replies
  • Question
  • Acknowledged
Photo of genevieve
so, password changes on mobile device and logs me out, but not on my PC
I changed password and it kicked me out of my mobile device and made me log back in.  However, my desktop kept me logged in and I was nev...
  • 1 me too
  • 1 reply
  • Question
  • Acknowledged
Photo of l.olson
How to turn off Ring Out and Turn on Direct
I am in outgoing calls on my computer app. Recently the app switched on the RingOut feature auto magically. I go in to the setting to dir...
  • 1 me too
  • 6 replies
  • Question
  • Answered
Photo of Kurt
Does the Polycom VVX-201 support phone-to-phone intercom calls?
The VVX-201 isn't listed in the Knowledge Article on intercom-supported phones, but the VVX manual (covering all phones), implies it can ...
  • 1 me too
  • 1 reply
  • Question