Joining the Community is Easy!

Our community is a great place to share and connect with other people that are passionate about the same things you are. Get your questions answered, share your ideas and feedback, get your problems solved, and give back by helping others! It only takes a minute to get started.

Get Started Today

  • Step 1: Sign Up
  • Step 2: Follow Categories

Conversations

Conversations 1 - 20 of 1998
Photo of Beth Jensen
Adding a co-host to meetings with ability to start the meeting
How do you add a co-host (co-organizer) to a meeting, so that if the host (organizer) is not available, the co-host can start the meeting?
  • 5 me toos
  • 2 replies
  • Question
  • Answered
Photo of ADMIN
Register number with emergency services
Cannot complete calls because it says I have not registered address.  I have registered the address on the app and on my mobile device.  ...
  • 1 me too
  • 0 replies
  • Question
Photo of Ed Bebee
custom rule error - Forwarding phone number cannot be the same as your account number
I would like to set a custom rule where calls from a specific number / caller ID always go to voicemail. Whenever I set this rule up, a...
  • 1 me too
  • 1 reply
  • Question
Photo of Myrvaagnes
I want to bulk-import contacts with csv file
Is there a feature that would enable us to import the contacts in a csv file? Adding of contacts manually each time is lot of time consum...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of ELLIS
G Suite and RingCentral Provisioning Errors
I have SSO between RingCentral and G Suite working, but I am unable to get  Google G Suite Auto Provisioning working, as referenced here,...
  • 1 me too
  • 4 replies
  • Question
  • Acknowledged
Photo of maria
Ring lag
We have three phones in our sales office , my phone will lag when an inbound call comes in so i can not answer until the other phones rin...
  • 1 me too
  • 0 replies
  • Question
Photo of Stephanie Robach Kitzman
Conference Call: How do I create a conference call from two lines already on a call?
"Need instructions on how to conference 2 lines together on our phones? i see the option, but dont know how it works." This a request ...
  • 5 me toos
  • 3 replies
  • Question
  • Answered
Photo of WYATT
Special Ring tone for certain Incoming CallerID numbers
I am an insurance agency and I work with mortgage brokers that will send me leads.  To offer a higher level of service to the brokers, I ...
  • 1 me too
  • 1 reply
  • Question
  • In Progress
Photo of KAVANAUGH
Airpods instead of headphones
I would like to find out how to use my Airpods instead of headphones when making calls.  I am not able to hear anything.  
  • 1 me too
  • 5 replies
  • Question
  • In Progress
Photo of Brian Kleinfall
Can't just pickup a queue call anymore. Now have to answer twice - What changed?
It seems in the last week or so answering call queue calls changed. My sales people have to "answer" the phone twice now for it to picku...
  • 1 me too
  • 1 reply
  • Question
  • In Progress
Photo of Tim Banting
How do you migrate from free Glip to a paid plan? Support are terrible :-(
My team are using Glip for free. We have a number of projects running and are very active. Our IT department supported me in moving to a...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Lombardi
Voicemail Issue in a Ring Group
We are no long able to send a call to voicemail when you are in a Ring Group. Only the account holder can use the softphone "Voicemail" b...
  • 1 me too
  • 0 replies
  • Question
Photo of Judy Lynn
Desk phone does not ring
The Cisco SPA525G is no longer ringing. Initially after setup and testing it was ringing but no longer. I have rebooted the phone sever...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Jathan Hainline
Roadmap Enhancement Request; Dial-by-Directory restricted to local office staff
Per direction from our RC PS PM (Mary Revious), posting to formally request a roadmap enhancement, wherein the Dial-by-Directory feature...
  • 1 me too
  • 0 replies
  • Question
Photo of SIMON
Outlook Integration with Contact Card PopUp
We use Microsoft Outlook and RingCentral.  When a client/contact calls us via the RingCentral system and the phone number is from a "Con...
  • 2 me toos
  • 0 replies
  • Question
Photo of Rafael Bustamante
Error code 2103 during install
Good afternoon. When I try to install the latest Desktop version of RingCentral phone I get this error message before finishing the insta...
  • 1 me too
  • 0 replies
  • Question
Photo of Jazmin Fernandez
hello can any one help me on how to get my phone to transfer voicemail it seems to go straight to dial tone
we have ring central, and everyone in the office can transfer calls to voicemail except my phone. i have tried resetting the phone and no...
  • 1 me too
  • 0 replies
  • Question
Photo of Hamman
Always receive internal calls even After Hours
New to RC for a couple days now. I noticed today that I missed calls from my supervisor using internal RC system because it was before w...
  • 1 me too
  • 3 replies
  • Question
Photo of Toys DG
Not connecting when using Ringout to call another Ring Central user
This is for US account.  I'm using the desktop app. I'm trying to use Ringout to call another user - I used his direct line.  I got the ...
  • 1 me too
  • 0 replies
  • Question
Photo of Jean Paquin
French text with accent is not support
Hello,The accent is not work when I send an SMS from ring central to a phoneI have a Canadian accountCase number: 07722429Description: ht...
  • 1 me too
  • 2 replies
  • Question
  • Answered